Philips 37 Información De Garantía

 

 

 
 

 

 
 

 
 

 

 

Philips products have been designed and manufactured to the highest quality standards.  If your Philips 

Connected Planet product is unfortunately not working properly, we recommend that you check your 
directions for use to verify that your product is properly connected and configured. 

The web site for Connected Planet support (www.philips.com/support) offers you all information you 
need to optimally enjoy your product – this includes help to get started, frequently asked questions and 

interactive troubleshooting. Most problems can be solved this way, especially when they are related to 
the use of your product.  

 

Should you face a more persistent problem, you can contact our Consumer Care Center for assistance. 
We can help you optimally when you have available a clear description of the problem – including the 

circumstances under which it occurs. Additionally we will need 

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the exact model number of your product; 

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your date of purchasing. 

If your product is defective and needs repair under warranty, please contact our Consumer Care Center  

for a repair advice. In this case we need the following information:  

- 

a clear description of the problem – including the circumstances under which it occurs 

- 

the exact model number of your product 

- 

your date of purchasing 

 

If your product is defective and needs repair, but your warranty has expired, you may consult our 
Consumer Care Center for a repair advice. In this case we need the following information:  

- 

a clear description of the problem – including the circumstances under which it occurs 

- 

the exact type number of your product 

- 

your date of purchasing 

You may decide to have your product repaired in another country than where you purchased it. We 

would like to inform you that repair may be limited in certain cases, and may take more time and/or 

include additional costs  e.g. due to the need to obtain different parts. The service center will inform you 
adequately.