VTech CS6114 Guía Del Usuario

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Appendix
Warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase 
(“Consumer” or “you”) that the Product and all accessories provided in the sales package 
(“Product”) are free from defects in material and workmanship, pursuant to the following 
terms and conditions, when installed and used normally and in accordance with the Product 
operating instructions. This limited warranty extends only to the Consumer for Products 
purchased and used in the United States of America and Canada.
What will VTech do if the Product is not free from defects in materials and workmanship 
during the limited warranty period (“Materially Defective Product”)?
During the limited warranty period, VTech’s authorized service representative will repair or 
replace at VTech’s option, without charge, a Materially Defective Product. If we repair the 
Product, we may use new or refurbished replacement parts. If we choose to replace the 
Product, we may replace it with a new or refurbished Product of the same or similar design. 
We will retain defective parts, modules, or equipment. Repair or replacement of the Product, 
at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement 
Products to you in working condition. You should expect the repair or replacement to take 
approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of 
purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this 
limited warranty, this limited warranty also applies to the repaired or replacement Product for a 
period of either (a) 90 days from the date the repaired or replacement Product is shipped to you 
or (b) the time remaining on the original one-year warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
1.  Product that has been subjected to misuse, accident, shipping or other physical damage, 
improper installation, abnormal operation or handling, neglect, inundation, fire, water or 
other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modification by anyone other 
than an authorized service representative of VTech; or
3. Product to the extent that the problem experienced is caused by signal conditions, network 
reliability, or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech accessories; or
5. Product whose warranty/quality stickers, product serial number plates or electronic serial 
numbers have been removed, altered or rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United States 
of America or Canada, or used for commercial or institutional purposes (including but not 
limited to Products used for rental purposes); or
7.  Product returned without a valid proof of purchase (see item 2 below); or
8. Charges for installation or set up, adjustment of customer controls, and installation or repair 
of systems outside the unit.
How do you get warranty service?
To obtain warranty service in the U
SA, please visit
 our website at 
www.vtechphones.com or 
call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call
 1 (800) 267-7377.  
NOTE: Before calling for service, please review the user’s manual - a check of the Product’s 
controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and 
transportation and are responsible for delivery or handling charges incurred in the transport 
of the Product(s) to the service location. VTech will return repaired or replaced Product under 
this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes 
no risk for damage or loss of the Product in transit. If the Product failure is not covered by this 
limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech 
will notify you and will request that you authorize the cost of repair prior to any further repair