DirecTV D10 Guía Del Usuario

Running the  System Test

The  System Test allows you to run a basic diagnostics check on your DIRECTV Receiver. If 
you are experiencing any trouble with your receiver, run the system test. It will also allow you 
to get your  access card and receiver ID numbers or to initiate diagnostic procedures on your 
digital satellite receiver.

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All  connections —   jacks, cables, etc. — are in place correctly (see Chapter Two, 
Getting Connected, for more information)

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There are  batteries in the      remote control, and they are working correctly

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The  access card is installed in the DIRECTV Receiver.

Follow these steps to run the diagnostics system test on your DIRECTV Receiver.
1) Turn on your TV and the DIRECTV Receiver.
2) Slide the  mode switch to the DIRECTV position to put the      remote control in satellite 

receiver-controlling mode, then press  MENU to bring up the  Quick Menu.

3) Select Settings.
4) Select   Setup, then Info & Test.
5) Use arrow keys to highlight the  System Test tab, then press SELECT on Run Test.
6) If your system does not pass the system test, check any of these potential trouble areas: 

cabling, pointing the satellite dish, phone connection and  access card.

7) If you continue to have problems, call DIRECTV Customer Service at 1-800-DIRECTV. 

You should run a system test several times before concluding that there is a problem. 
Occasional fl uctuations in the phone line or satellite signal can give temporary false readings.

Troubleshooting