Canon i960 Guía De Instalación Rápida

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Getting Help from Canon
Help Us Help You Better
Before you contact Canon, please record the following information.
Serial Number (located on the inside of the printer): ______________________________
Model Number (located on the front of the printer):________________________________
Printer Driver CD-ROM number (located on the CD-ROM): __________________________
Purchase Date: ______________________________________________________________
Customer Technical Support Sequence
*
1.
Internet
— 
www.canontechsupport.com
For quick and comprehensive self-help in an intuitively guided interactive troubleshooting
environment, the place to start is our helpful tech support web site.  In addition, the latest
driver downloads, answers to frequently asked questions, product information, and 
“where to buy” instructions are found here.
2.
Email Tech Support
— 
www.canontechsupport.com
For individual attention to a special issue, try emailing our friendly technical engineers, 
specially trained to communicate quick, easy, and logical solutions to your inquiries
within 24 hours.
3.
90-Day Toll-Free Tech Support
** — 
(1-800-828-4040)
This option provides live telephone technical support, free of service charges, Monday-
Saturday (excluding holidays), for a period of 90 consecutive days from your first call.  You 
can start your 90-day Toll-Free Technical Support period at any time during your product’s
warranty period.  After that 90-day period, you can continue to call via the toll number for
technical support (see #4, below) during the balance of your warranty period, or you can
extend your service and support coverage (both toll-free tech support and repair) by
purchasing a cost-attractive Canon CarePAK extended service plan.  For more information,
please visit our Web site at www.canontechsupport.com.
4.
Live Tech Support
** — 
(1-757-413-2848)
This service is available to you throughout your product’s warranty period, and provides live
telephone technical support, free of service charges, Monday-Saturday (excluding holidays).
Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).
5.
Extended Service and Support
— 
www.canonesp.com
Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended 
service program that provides up to three full years of service and support coverage 
at a very attractive price.  CarePAK offers toll-free Canon technical support and includes
Canon’s superb InstantExchange product replacement program.  For further information
about extending your Canon service and support, call (1-800-385-2155), or visit our Web site
at www.canonesp.com. CarePAK must be purchased during your product’s warranty period.
Ordering Information
For additional supplies, use the following descriptions and order numbers.
Description
Order #
Ink Tanks
BCI-6C Cyan
4706A003
BCI-6PC Photo Cyan
4709A003
BCI-6BK Black
4705A003
BCI-6Y Yellow
4708A003
BCI-6PM Photo Magenta
4710A003
BCI-6M Magenta
4707A003
Canon Specialty Papers
Glossy Photo Paper (8.5" x 11"/20 sheets)
9157A008
Glossy Photo Paper (4" x 6"/120 sheets)
9157A009
Glossy Photo Paper (4" x 6"/50 sheets)
9157A010
High Resolution Paper (8.5" x 11"/100 sheets)
1033A011
Matte Photo Paper (8.5" x 11"/50 sheets)
7981A004
Photo Paper Plus Glossy (4" x 6"/20 sheets)
7980A007
Photo Paper Plus Glossy (4" x 6"/50 sheets)
7980A012
Photo Paper Plus Glossy (4" x 6"/120 sheets)
7980A022
Photo Paper Plus Glossy (5" x 7"/20 sheets)
7980A019
Photo Paper Plus Glossy (8.5" x 11"/20 sheets)
7980A006
Photo Paper Plus Semi-Gloss (4" x 6"/20 sheets)
8386A008
Photo Paper Plus Semi-Gloss (8.5" x 11"/20 sheets)
8386A007
Photo Paper Pro Perforated (4" x 6"/20 sheets)
5699A005
Photo Paper Pro for Borderless Printing (4" x 6"/20 sheets)
1029A014
Photo Paper Pro (8.5" x 11"/15 sheets)
1029A004
Transparencies (8.5" x 11"/50 sheets)
1043A004
* Support program specifics are subject to change without notice.  
** Refer to the individual product information for details.
Call
1-800-OK-CANON
to locate a dealer near you, or visit the Canon eStore at
www.estore.usa.canon.com
.
©2003 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. All other product and brand names are trademarks of
their respective owners. As an E
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partner, Canon U.S.A., Inc., has determined that this product meets the E
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