Canon i960 Guía De Instalación Rápida

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Troubleshooting
64
Print Quality is Poor or Contains Errors
Problem
Possible Cause
Try This
Ink does not eject 
properly/Printing is 
Blurred/ Colors are 
Wrong / White 
Streaks appear
Ink tank is not seated 
properly/Ink tank is 
empty
Check that the ink tanks are firmly seated in the print head and reseat them if 
necessary.
Check that the correct ink tanks are installed and that they are in the correct 
order.
See 
"Replacing an Ink Tank
Replacing an Ink Tank
Replacing an Ink Tank
Replacing an Ink Tank" 
on page 44.
Check to see if all the orange tape has been peeled off as shown in (1). If a 
part of the orange tape remains as shown in (2), remove it thoroughly.
If an ink tank is empty, replace the ink tank. See 
""""Replacing an Ink Tank
Replacing an Ink Tank
Replacing an Ink Tank
Replacing an Ink Tank" 
on 
page 44.
Print head is 
misaligned
Align the print head.
See 
""""Aligning the Print Head
Aligning the Print Head
Aligning the Print Head
Aligning the Print Head" 
on page 57....
Print head nozzles 
clogged
Print the nozzle check pattern to check for uneven ink output.
See 
""""Printing the Nozzle Check Pattern
Printing the Nozzle Check Pattern
Printing the Nozzle Check Pattern
Printing the Nozzle Check Pattern" 
on page 50....
When a specific color is missing from the nozzle check pattern, clean the print 
head.
If ink supply is uneven: See 
""""Print Head Cleaning
Print Head Cleaning
Print Head Cleaning
Print Head Cleaning" 
on page 53.
Media not loaded with 
the print-side up
Check that your paper is loaded with the correct print side facing up.
Incorrect paper type
On the Main
Main
Main
Main tab, confirm that the Media Type
Media Type
Media Type
Media Type selected matches the paper 
loaded.
In the Print 
 Print 
 Print 
 Print dialog box, Select Quality & Media
Quality & Media
Quality & Media
Quality & Media from the pop-up menu, and 
then confirm that the Media Type
Media Type
Media Type
Media Type selected matches the paper loaded.
Print Quality not set 
properly
Be sure to set the Print Quality
Print Quality
Print Quality
Print Quality setting to High
High
High
High for Windows or Fine
Fine
Fine
Fine for 
Macintosh.
On the Main
Main
Main
Main tab, click High
High
High
High for the Print
Print
Print
Print Quality
Quality
Quality
Quality setting.
When you cannot choose the High
High
High
High setting or when the print quality does not 
improve, select Custom
Custom
Custom
Custom, click Set
Set
Set
Set, and then adjust the Quality
Quality
Quality
Quality bar for higher 
print quality.
1. Select Manual
Manual
Manual
Manual in the Print Mode
Print Mode
Print Mode
Print Mode pull-down menu in the Print
Print
Print
Print dialog box 
and then click Details
Details
Details
Details.
2. Click the Quality
Quality
Quality
Quality icon and then drag the Print Quality
Print Quality
Print Quality
Print Quality slide bar to the Fine
Fine
Fine
Fine 
end.
Note
Follow the instructions packaged with your specialty media for 
loading and handling.
i960_QSG_US.book  Page 64  Friday, July 11, 2003  9:57 AM