Ricoh 1027 Guía De Referencia

85

This section contains advice on what to do if you have problems scanning an
original, or if the network delivery scanner or e-mail function does not work.
Various messages that may appear on the control panel or client computer are
listed, along with causes and solutions.

The scanned image is 
dirty.

The exposure glass or the exposure glass cover is dirty. Clean 
these parts. See General Settings Guide.

The image is distorted or 
out of position.

• The original was moved during scanning. Do not move the 

original during scanning.

• The original was not pressed flat against the exposure glass. 

Make sure that the original is pressed flat against the exposure 
glass.

The scanned image is up-
side down.

The original was placed upside down. Place the original in the cor-
rect orientation.

See "Placing Originals", Copy Reference.

No image results from 
scanning.

The original was placed with the front and back reversed. When 
the original is placed directly on the exposure glass, the side to be 
scanned must face down. When the original is fed via the ADF, the 
side to be scanned must face up. See "Placing Originals", Copy Ref-
erence.

The scanned images are ro-
tated.

If you store full color/grayscale images in TIFF or JPEG format 
when originals are loaded with their tops at the back of the ADF 
tray, the images are rotated and scanned. Load originals in the 
ADF so that their tops are fed first.

The scanned image con-
tains white spaces.

• If you scan originals using functions other than the network 

TWAIN scanner function, certain paper size and resolution 
settings may produce scanned images that are larger than the 
specified size because of margins being added to the sides. 
Scanning at a higher resolution may reduce the margins.

• If the File Format Converter (optional ) is installed, the mar-

gins may become wider.