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Nortel 222 Notas De La Versión

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Release Notes
How to get help
This section explains how to get help for Nortel products and services.
Getting help from the Nortel web site
The best way to get technical support for Nortel products is from the Nortel Technical 
Support web site:
This site provides quick access to software, documentation, bulletins, and tools to 
address issues with Nortel products. From this site, you can:
•
download software, documentation, and product bulletins
•
search the Technical Support Web site and the Nortel Knowledge Base for 
answers to technical issues
•
sign up for automatic notification of new software and documentation for Nortel 
equipment
•
open and manage technical support cases
Getting help over the phone from a Nortel Solutions Center
If you do not find the information you require on the Nortel Technical Support web 
site, and you have a Nortel support contract, you can also get help over the phone 
from a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835).
Outside North America, go to the following web site to obtain the phone number for 
your region:
Getting help from a specialist by using an Express Routing Code
To access some Nortel Technical Solutions Centers, you can use an Express 
Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or 
service. To locate the ERC for your product or service, go to:
Getting help through a Nortel distributor or reseller 
If you purchased a service contract for your Nortel product from a distributor or 
authorized reseller, contact the technical support staff for that distributor or reseller.