Citel 6000 Guía Del Usuario
PBXgateway
™
& EXTender
TM
6000 System Administrator’s Guide
157
Port Status LEDs
After the units have gone through the self-diagnostics tests (see page 151) and loading the runtime
image, all eight or twelve phone port LEDs should light solid “Green”. This indicates that the phone port is
connected to a digital port on the PBX and to a phone connected to the Remote, but not extended.
Are the Port LEDs (labeled 1 through 8 or 12) lit solid “Green” ?
No
If the Port LED is OFF this indicates the port is disabled. All phone ports are enabled by default.
(Refer to page 154 for more information)
If the port LED blinks with a green flicker this indicates that the port is enabled but there is a bad
connection to the PBX or phones. (Refer to page 154 for more information)
image, all eight or twelve phone port LEDs should light solid “Green”. This indicates that the phone port is
connected to a digital port on the PBX and to a phone connected to the Remote, but not extended.
Are the Port LEDs (labeled 1 through 8 or 12) lit solid “Green” ?
No
If the Port LED is OFF this indicates the port is disabled. All phone ports are enabled by default.
(Refer to page 154 for more information)
If the port LED blinks with a green flicker this indicates that the port is enabled but there is a bad
connection to the PBX or phones. (Refer to page 154 for more information)
Yes
Ports are ready. Press ‘1’ to connect. (If Auto-connect is enabled, it is not necessary to press ‘1’.) As each
remote phone is connected the LED will begin to flash slowly. This means that the phone is enabled but
still not in use (on-hook).
remote phone is connected the LED will begin to flash slowly. This means that the phone is enabled but
still not in use (on-hook).
Does the port LED blink with a slow, green flash?
No
Check the log messages within the MI for obvious Port errors.
(see Appendix E Log Messages for more info)
If using WAN connectivity, test the WAN connection. (Refer to page 158 for more information)
Are there any messages displayed on the Remote phones?
No
(see Appendix E Log Messages for more info)
If using WAN connectivity, test the WAN connection. (Refer to page 158 for more information)
Are there any messages displayed on the Remote phones?
No
Place a call using a phone connected to the Remote unit. As each remote user places a call the LED will
begin to flash faster. This means that the phone is extended and in use (off-hook) by the remote user.
begin to flash faster. This means that the phone is extended and in use (off-hook) by the remote user.
Yes
Refer to page 171, for a detailed list of Remote Phone Messages.
Refer to page 171, for a detailed list of Remote Phone Messages.
Check that the phone is plugged into the breakout box or equivalent.
Check the line cord from the phone to the box.
Check the line cord from the phone to the box.
Can you place a call? (The port LED should blink with a fast, green flash)
No
Check the wiring to the PBX. (see the page 37, for pinout information)
Is the Voice Quality acceptable?
No
Go to “Voice Quality Expectations” on page 161.
Yes
Everything is Ok