Rio sp100 Guía Del Usuario
Contacting Customer Care
Page 23
Rio Product Support
With every Rio product you receive the following support services:
•
Unlimited access to the Rio web-based technical information resources, which are available 24 hours a day
every day at
every day at
. Here you will find up-to-date FAQ files, a knowledgebase search engine,
product updates and other useful tools.
•
Unlimited email support for the duration of your Rio product hardware warranty period.
•
Access to the latest software updates and enhancements for Rio product via our web site.
New Product Support
In addition to the services mentioned above, all retail purchasers of Rio products receive:
•
•
Person-to-person telephone support for the first 90 days of ownership.
To extend support after the expiration of New Product Support, we offer an affordable, fee-based, Extended
Service Option. Please see web site for details, at
Service Option. Please see web site for details, at
.