Panasonic kx-tgp551t04 Guía Del Usuario

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Useful Information
49
Document Version 2011-03
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC 
adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then 
insert the batteries into the handset again.
General use
Problem
Cause/solution
The unit does not work.
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Make sure the batteries are installed correctly. Refer to the 
Quick Guide for details.
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Fully charge the batteries. Refer to the Quick Guide for details.
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Check the connections. Refer to the Quick Guide for details.
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Unplug the base unit’s AC adaptor to reset the unit. Reconnect 
the adaptor and try again.
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The handset has not been registered to the base unit. Register 
the handset (page 40).
I cannot hear a dial tone.
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Confirm the Ethernet cable is properly connected. Refer to the 
Quick Guide for details.
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Network settings may not be correct. Contact your 
administrator for further information.
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Many installation issues can be resolved by resetting all the 
equipment. First, shut down your modem, router, hub, base 
unit, and computer. Then turn the devices back on one at a time 
in this order: modem, router, hub, base unit, computer.
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If you cannot access Internet Web pages using your computer, 
check to see if your phone system is having connection issues 
in your area. Contact your administrator for further information.
I do not know how to erase 
“Missed call” from the display.
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There are unviewed missed calls remaining. View them and 
erase the message in the following way.
Handset:
1
{
CID} (left soft key)
2
Push the joystick down to search from the most recent call, 
or push the joystick up to search from the oldest call.
Base unit:
1
{
CID} (right soft key)
2
Press {V} to search from the most recent call, or press {^} 
to search from the oldest call.
I cannot remember the password 
for the Web user interface.
L
Contact your administrator.