3com nj200 Guía Del Usuario

Support from 3Com

49

If you are unable to obtain assistance from the 3Com online technical resources or from 
your network supplier, 3Com offers technical telephone support services. To find out more 
about your support options, go to the Web site associated with your region of the world 
shown below.

When you contact 3Com for assistance, have the following information ready:

■

Product model name, part number, and serial number

■

A list of system hardware and software, including revision levels

■

Diagnostic error messages

■

Details about recent configuration changes, if applicable

Before you send a product directly to 3Com for repair, you must first obtain an 
authorization number. Products sent to 3Com without authorization numbers will be 
returned to the sender unopened, at the sender’s expense. To obtain an authorization 
number, go to the Web site listed above for your region.

Asia and the Pacific Rim

ap.3com.com/contacts/support-contacts.html

Africa, Europe, and the 
Middle East

emea.3com.com/support/supportnumbers.html

Latin America

lat.3com.com/lat/support/index.html

North America

csoweb4.3com.com/contactus/