Samsung CLP-610 Manual De Usuario

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7.14   
<Troubleshooting>
Curl or wave
• Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high 
temperature and humidity can cause paper 
curl. (See "Specifications on print media" on 
page 4.2.)
• Turn the stack of paper over in the tray. Also 
try rotating the paper 180° in the tray.
Wrinkles or creases
• Ensure that the paper is loaded properly.
• Check the paper type and quality. (See 
• Turn the stack of paper over in the tray. Also 
try rotating the paper 180° in the tray.
Back of printouts 
are dirty
Check for leaking toner. Clean the inside of 
the machine. Contact a service 
representative.
Black pages
• The toner cartridge may not be installed 
properly. Remove the cartridge and reinsert 
it.
• The toner cartridge may be defective and 
need replacing. Remove the toner cartridge 
and install a new one. (See "Replacing the 
toner cartridge" on page 6.4.)
• The machine may require repair. Contact a 
service representative.
Condition
Suggested solutions
Loose toner
• Clean the inside of the machine. Contact a 
service representative to clean the inside of 
the machine. After cleaning the inside of the 
machine, if you still have the same 
problems, contact a service representative.
• Check the paper type and quality. (See 
• Remove the toner cartridge, and then install 
• If the problem persists, the machine may 
require repair. Contact a service 
representative.
Character Voids
Character voids are white areas within parts of 
characters that should be solid black:
• You may be printing on the wrong surface of 
the paper. Remove the paper and turn it 
around. 
• The paper may not meet paper 
Horizontal stripes
If horizontally aligned black streaks or smears 
appear:
• The toner cartridge may be installed 
improperly. Remove the cartridge and 
reinsert it.
• The toner cartridge may be defective. 
Remove the toner cartridge and install a 
new one. (See "Replacing the toner 
cartridge" on page 6.4.)
• If the problem persists, the machine may 
require repair. Contact a service 
representative.
Curl
If the printed paper is curled or paper does not 
feed into the machine:
• Turn the stack of paper over in the tray. Also 
try rotating the paper 180° in the tray. 
Condition
Suggested solutions