Samsung CLX-6200 Guía Del Usuario

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Troubleshooting_ 33
Around the toner cartridge
1. Open the front cover.
2. Pull 
the toner cartridge out and remove it from the 
machine
.
3. Gently pull the paper toward you.
4. Check that there is no other paper in the 
machine
.
5. Reinstall the toner cartridge and close the front cover. Your machine 
resumes printing the document from failed pages.
SOLVING OTHER PROBLEMS
The following chart lists some conditions that may occur and the 
recommended solutions. Follow the suggested solutions until the problem is 
corrected. If the problem persists, call for service.
Paper feeding 
For ML-2240 Series, if you have installed the dust cover, remove the 
dust cover before opening the front cover. 
Do not touch the green surface (or sky blue), the OPC drum, 
with your hands or any other material. Use the handle on the 
cartidge to avoid touching this area.
Be careful not to expose the green surface (or sky blue), the 
OPC drum, into light.This will cause damage to the OPC 
drum.Cover the toner cartridge’s OPC drum with paper to 
avoid damaging it from the light. 
Do not turn the toner cartridge over. 
CONDITION
SUGGESTED SOLUTIONS
Paper is jammed 
during printing.
Clear the paper jam. See page 31.
Paper sticks 
together.
Ensure there is not too much paper in the tray. 
The tray can hold up to 150 sheets of paper, 
depending on the thickness of your paper.
Make sure that you are using the correct type 
of paper. See page 24.
Remove paper from the tray and flex or fan the 
paper.
Humid conditions may cause some paper to 
stick together.
Multiple sheets of 
paper do not feed.
Different types of paper may be stacked in the 
tray. Load paper of only one type, size, and 
weight.
If multiple sheets have caused a paper jam, 
clear the paper jam. See page 31.
Paper does not feed 
into the machine.
Remove any obstructions from inside the 
machine.
Paper has not been loaded correctly. Remove 
paper from the tray and reload it correctly.
There is too much paper in the tray. Remove 
excess paper from the tray.
The paper is too thick. Use only paper that 
meets the specifications required by the 
machine. See page 19.