Samsung CLX-6200 Guía Del Usuario

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38 _Troubleshooting
Common Windows problems
Common Linux problems
Curl
If the printed paper is curled or paper does not feed 
into the machine:
Turn over the stack of paper in the tray. Also try 
rotating the paper 180° in the tray. 
Change the printer option and try again. Go to 
printer properties, click Paper tab, and set type 
to Thin. Refer to the Software section for 
details.
An unknown image 
repetitively appears 
on a next few 
sheets or loose 
toner, light print, or 
contamination 
occurs.
Your machine is probably being used at an altitude 
of 1,000 m (3,281 ft) or above.
The high altitude may affect the print quality such 
as loose toner or light imaging. You can set this 
option through Paper or Printer tab in printer 
driver’s properties.
CONDITION
SUGGESTED SOLUTIONS
“File in Use” 
message appears 
during installation.
Exit all software applications. Remove all 
software from the StartUp Group, then restart 
Windows. Reinstall the printer driver.
“General Protection 
Fault”, “Exception 
OE”, “Spool32”, or 
“Illegal Operation” 
messages appear.
Close all other applications, reboot Windows 
and try printing again.
“Fail To Print”, “A 
printer timeout error 
occurred.” messages 
appear.
These messages may appear during printing. 
Just keep waiting until the machine finishes 
printing. If the message appears in ready mode 
or after printing has been completed, check the 
connection and/or whether an error has 
occurred.
Refer to the Microsoft Windows documentation that came with your 
computer for further information on Windows error messages.
CONDITION
SUGGESTED SOLUTIONS
CONDITION
SUGGESTED SOLUTIONS
The machine does 
not print.
Check if the printer driver is installed in your 
system. Open Unified Driver Configurator 
and switch to the Printers tab in Printers 
configuration window to look at the list of 
available printers. Make sure that your 
machine is displayed on the list. If not, 
please, invoke Add new printer wizard to set 
up your device. 
Check if the printer is started. Open Printers 
configuration and select your machine on the 
printers list. Look at the description in the 
Selected printer pane. If its status contains 
“(stopped)” string, please, press the Start 
button. After that normal operation of the 
printer should be restored. The "stopped" 
status might be activated when some 
problems in printing occurred. 
Check if your application has special print 
option such as “-oraw”. If “-oraw” is specified 
in the command line parameter then remove 
it to print properly. For Gimp front-end, select 
“print” -> “Setup printer” and edit command 
line parameter in the command item.
The machine does 
not print whole pages 
and its output is half 
page printed.
The problem is solved in AFPL Ghostscript v. 
8.52 or above. Download the latest version of 
AFPL Ghostscript from http://sourceforge.net/
projects/ghostscript/ and install it to solve this 
problem.
I encounter error 
“Unable to open mfp 
port device file!” 
when printing a 
document.
Please avoid changing print job parameters (via 
LPR GUI, for example) while a print job is in 
progress. Known versions of CUPS server 
break the print job whenever print options are 
changed and then try to restart the job from the 
beginning. Since Unified Linux Driver locks mfp 
port while printing, the abrupt termination of the 
driver keeps the port locked and therefore 
unavailable for subsequent print jobs. If this 
situation occurred, please, try to release the 
mfp port.
Refer to Linux User’s Guide that came with your computer for further 
information on Linux error messages.