Polycom IP 600 Guía Del Usuario

16

Multiple Call Appearances

Each line on the phone can be configured to have 
one or more call appearances.  More than one 
call appearance is useful if there is an active call 
and an incoming call arrives on the same line.  In 
the example shown, extension 9301 is in an out-
bound call with 9304.  The second figure shows 
an incoming call from John Brown.  To answer 
this incoming call, put the original call on Hold 
or press the 

key to access the new call.  Soft 

key labels will be updated on the display with 
these options:

1. 

Answer the incoming call. 

2. 

Reject the incoming call.

3. 

Forward the incoming call to another exten-
sion.

Answering the incoming call places the original 
call on Hold and refreshes the soft key labels as 
indicated (third figure).  If more than two call ap-
pearances are in use, two will appear on the dis-
play and the total number will be indicated by a 
counter at the bottom right corner of the display.  
For example “2/3” indicates that the highlighted 
call is the second one out of a total of three.
In the example case illustrated,  another out-
bound call can be placed on the same first line.  
Press 

Hold during the first call and press NewCall 

to obtain dial tone and a new call appearance for 
a second call.

Multiple Keys Per Line

Each line on the phone can be configured to 
have more than one line key associated with 
it.  If this is the case, the display could look 
like this:
Incoming calls to this line will be distributed 
evenly among the available keys.  Similarly, 
outgoing calls will be distributed.