Polycom IP 600 Guía Del Usuario

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No Response from Feature Key Presses
Verify phone is in active state:
•  Make a call to the phone to check 
for inbound call display and ring-
ing as normal.  If successful, try to 
press feature keys within the call to 
access Directory or Buddy Status for 
example.
•  Press 
Hold
Del
Sel
1
3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Menu
Messages
Do Not Disturb
ABC
2
1
DEF
3
5
4
MNO
JKL
GHI
6
TUV
8
7
WXYZ
9
OPER
PQRS
0
Directories
Services
Conference
Transfer
Redial
 followed by System 
Status
 and Server Status to confirm 
line is actively registered to the 
server.
•  Reboot the phone to attempt re-reg-
istration to the server.
Display shows “Network Link is Down”
Verify LAN cable is properly connected:
•  Check termination at the switch or 
hub (furthest end of the cable from 
the phone).
•  Check that the switch or hub is opera-
tional (flashing link/status lights) or 
contact your System Administrator.
•  Press 
Hold
Del
Sel
1
3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Menu
Messages
Do Not Disturb
ABC
2
1
DEF
3
5
4
MNO
JKL
GHI
6
TUV
8
7
WXYZ
9
OPER
PQRS
0
Directories
Services
Conference
Transfer
Redial
 followed by System 
Status
 and Network Status.  Scroll 
down to verify LAN port is Active.
•  Reboot the phone to attempt recon-
nection to the network.
No Ringing
Verify incoming ring setting and volume 
levels:
•  Adjust the ringing level from the front 
panel using the volume up/down keys.
•  Check that ring type selection is not 
Silent Ring.
Verify successful outbound or inbound 
calling:
•  As “No Display” above.
•  Check same status of handset, 
headset (if connected) and through 
the hands-free speakerphone.
No Audio on Headset
Verify correct connections:
•  Ensure the headset is plugged into 
the jack marked 
Headset at the rear 
of the phone.
•  Ensure the headset amplifier (if pres-
ent) is turned on and/or the volume 
is correctly adjusted.
•  Ensure that headset is compatible 
with the phone.
Safety and Compliance
Part 15 Rules
This device complies with Part 15 of the 
FCC Rules.  Operation is subject to the fol-
lowing two conditions:
1.  This device may not cause harmful 
interference, and