Polycom EX Guía De Referencia

Chapter 6 - System Usage and Statistics

© Polycom, Inc.

6-5

Call Log

The Call Log screen provides the system’s call history in the Call Detail Report 
(CDR). You can view the CDR from the web interface, and you can download the 
data in CSV format for sorting and formatting.

CSV stands for Comma Separated Value. CSV files can be imported into spreadsheet and 
database programs.

Every call that connects is added to the CDR, whether it is a call that you make or 
that you receive. If a call does not connect, the report shows the reason. In 
multipoint calls, each far site is shown as a separate call, but all have the same 
conference number.

The CDR does not include incoming calls that the system does not answer, so if 
calls were missed while Do Not Disturb was enabled, details will not be included 
in the CDR.

On a PC, open a web browser.

In the browser address line, enter the system’s IP address, for example, 

, to go to the system’s web interface.

Enter 

admin

 as the user name, and the admin password, if a password has 

been established. 

Click Set Up System > Diagnostics > Call Log to view the details of the file.

This table describes the data fields in the Call Detail Report.

Row ID

Each call is logged on the first available row. A call is a 
connection to a single site, so there may be more than one call 
in a conference.

Start Date

The call start date, in the format dd-mmm-yyyy.

Start Time

The call start time, in the 24-hour format hh:mm:ss.

End Date

The call end date.

End Time

The call end time.