Epson cx4900 Guía Del Usuario

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Solving Problems
Other problems
When you turn off the product, a red lamp inside 
the product may remain on.
The lamp will stay on for a maximum of 15 
minutes, then go out automatically. This does 
not indicate malfunction. 
Contacting Customer 
Support
Regional customer services
If your Epson product is not operating properly and 
you cannot solve the problem using the 
troubleshooting information in your product 
documentation, contact customer support services 
for assistance. If customer support for your area is 
not listed below, contact the dealer where you 
purchased your product.
Customer support will be able to help you much 
more quickly if you give them the following 
information:
Product serial number
(The serial number label is usually on the back of 
the product.)
Product model
Product software version 
(Click AboutVersion Info, or a similar button in 
the product software.)
Brand and model of your computer
Your computer operating system name and 
version
Names and versions of the software applications 
you normally use with your product
Note:
For more information on contacting customer support, see the 
online User's Guide.
Europe
URL
http://www.epson.com
Select the Support section of your 
local EPSON web site for the latest 
drivers, FAQs, manuals and other 
downloadables.
Check your Pan-European Warranty Document for 
information on how to contact EPSON Customer support.