Gateway M680 Guía Del Usuario
102
www.gateway.com
Chapter 9: Troubleshooting
■
Make sure that your account with your Internet service provider (ISP)
is set up correctly. Contact your ISP for technical support.
is set up correctly. Contact your ISP for technical support.
Keyboard
The external keyboard does not work
■
Make sure that the keyboard cable is plugged in correctly.
■
Remove all extension cables and switchboxes.
■
Clean the keyboard by using an aerosol can of air with a narrow,
straw-like extension to remove dust and lint trapped under the keys.
straw-like extension to remove dust and lint trapped under the keys.
■
Try a keyboard that you know works to make sure that the keyboard
port works.
port works.
■
If you spilled liquid in the keyboard, turn off your notebook and
unplug the keyboard. Clean the keyboard and turn it upside down
to drain it. Let the keyboard dry before using it again. If the keyboard
does not work after it dries, you may need to replace it.
unplug the keyboard. Clean the keyboard and turn it upside down
to drain it. Let the keyboard dry before using it again. If the keyboard
does not work after it dries, you may need to replace it.
A keyboard character keeps repeating or you see a “Keyboard stuck”
or “Key failure” error message
or “Key failure” error message
■
Make sure that nothing is resting on the keyboard.
■
Make sure that a key is not stuck. Press each key to loosen a key that
might be stuck, then restart your notebook.
might be stuck, then restart your notebook.
You are pressing a letter key and a number appears on the screen
■
for
instructions on turning off your numeric keypad.
Memory
You see a “Memory error” message
■
Make sure that the memory module is inserted correctly in the
memory bay slot. For more information, see
memory bay slot. For more information, see
.
■
Use a third-party diagnostic program to help determine if a memory
module is failing.
module is failing.