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Troubleshooting
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Memory
You see a “Memory error” message
Make sure that the memory modules are inserted correctly in the memory 
bay slots. For more information, see 
Use PC Doctor or a third-party diagnostic program to help determine if a 
memory module is failing. For more information, see 
.
You see a “Not enough memory” error message
Close all programs, then restart your notebook.
Memory card reader
Drive letters for the memory card slots do not appear in the My 
Computer window
Reboot your notebook.
Modem (dial-up)
Your modem does not dial or does not connect
Make sure that the modem cable is plugged into the modem jack and not 
the Ethernet network jack. See 
 to make sure that the 
connections have been made correctly.
Make sure that your notebook is connected to the telephone line and the 
telephone line has a dial tone.
Make sure that the modem cable is less than 6 feet (1.8 meters) long.
Remove any line splitters or surge protectors from your telephone line, 
then check for a dial tone by plugging a working telephone into the 
telephone wall jack.
Help and 
Support
For more information about troubleshooting memory errors 
in Windows XP, click Start, then click Help and Support.
Type the keyword 
memory error
 in the HelpSpot Search 
box 
, then click the arrow.