Gateway m305crv Manual De Usuario

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Chapter 3: Getting Help
www.gateway.com
Using eSupport
The eSupport site is divided into five major areas:
Support Home
Downloads
Contact Us
Account Info
PC Tools
Each of these areas is represented by a menu across the top of the Web page.
Support Home
To get specific information about your notebook, type your serial number into 
the My Support box, then click 
Continue, 
or click 
Look up my serial number for 
me
. For more information, see 
.
Click 
Support Home
, then click 
All Support Documents
 to access product 
documentation, specifications, and guides. By entering your serial number, you 
get specific documents related to your system. You can also browse through 
the reference area to locate an article specific to the question you have.
Click 
Support Home
, then click 
General Tutorials 
to access an extensive library 
of how-to articles and videos on topics such as making audio CDs and installing 
a hard drive.
Downloads
Click 
Downloads
, then click 
My Downloads
 to get the latest software updates for 
BIOS and driver upgrades. By entering your serial number you get drivers 
specific to your system. Click 
All Downloads
 to walk through a step-by-step 
wizard to locate your drivers.
Contact Us
Click 
Contact Us
 to access links to technical support with a live technician, 
including chat and e-mail. Click 
Call Us
 to get a list of Gateway telephone 
numbers for both sales and support. For more information, see 
.