Gateway 9500 Guía Del Usuario

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Software support tools
www.gateway.com
Internet
You cannot connect to the Internet
Make sure your computer is connected to the telephone line and the 
telephone line has a dial tone. Use the Setup poster to make sure that 
the connections have been made correctly.
If you have the call waiting feature on your telephone line, make sure 
it is disabled.
Make sure your account with your Internet Service Provider (ISP) is set 
up correctly. Contact your ISP technical support for help.
Make sure you do not have a problem with your modem. For information 
about solving modem problems, see “Modem” on page 263.
You receive an “Unable to locate host” message and are unable to 
browse the Internet
This problem can occur when you have typed a URL (Web address) incorrectly, 
you have lost your Internet connection, or your ISP is having technical 
difficulties.
Double-check the URL or try a different URL.
If the error message still appears, disconnect from the ISP connection and 
close your browser, then reconnect and open the browser. If you still get 
the error, your ISP may be having technical difficulties.
Connecting to a Web site takes too long
Many factors can affect Internet performance:
The condition of the telephone lines in your residence or at your local 
telephone company
The condition of the Internet computers to which you connect and 
the number of users accessing those computers
The complexity of graphics and multimedia on Web pages
Having multiple Web browsers open, performing multiple downloads, 
and having multiple programs open on your computer