Gateway 710x Guía Del Usuario
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Chapter 12: Troubleshooting
www.gateway.com
Keyboard
The keyboard does not work
■
Make sure that the keyboard cable is plugged in correctly. For more
information, see the poster that came with your computer.
information, see the poster that came with your computer.
■
Remove all extension cables and switch boxes.
■
Clean the keyboard by using an aerosol can of air with a narrow, straw-like
extension to remove dust and lint trapped under the keys.
extension to remove dust and lint trapped under the keys.
■
Try a keyboard that you know works to make sure that the keyboard port
works.
works.
■
Reinstall the keyboard device driver. For more information, see
.
A keyboard character keeps repeating or you see a “keyboard stuck”
or “key failure” error message
or “key failure” error message
■
Make sure that nothing is resting on the keyboard.
■
Make sure that a key is not stuck. Press each key to loosen a key that might
be stuck, then restart your computer.
be stuck, then restart your computer.
Liquid spilled in the keyboard
■
If you spilled liquid in the keyboard, turn off your computer and unplug
the keyboard. Clean the keyboard and turn it upside down to drain it. Let
the keyboard dry before using it again. If the keyboard does not work after
it dries, you may need to replace it.
the keyboard. Clean the keyboard and turn it upside down to drain it. Let
the keyboard dry before using it again. If the keyboard does not work after
it dries, you may need to replace it.
Memory
You see a “memory error” message during startup
■
Use PC Doctor or a third-party diagnostic program to help determine if a
memory module is failing. If the memory module is failing, replace it. For
more information, see
memory module is failing. If the memory module is failing, replace it. For
more information, see
■
Check the memory module for correct seating and orientation. For more
information, see
information, see
You see a “Not enough memory” error message
■
Close all programs, then restart your computer.