Gateway dx2641 Guía De Referencia
CHAPTER 6: Troubleshooting
86
A file was accidentally deleted
•
If a file was deleted while holding down the S
HIFT
key,
or if the Recycle Bin has been emptied since the file was
deleted, the file cannot be restored.
deleted, the file cannot be restored.
To restore deleted files:
1
Double-click the Recycle Bin icon.
2
Right-click the file you want to restore, then click
Restore. The file is restored to the place where it was
originally deleted from.
Restore. The file is restored to the place where it was
originally deleted from.
You get a “Data error” message
•
This may be the result of a defective area on the hard
drive. To fix hard drive problems, run the error checking
program. For instructions on fixing hard drive problems,
see
drive. To fix hard drive problems, run the error checking
program. For instructions on fixing hard drive problems,
see
.
The hard drive cannot be accessed, or you see a “General
failure reading drive C” error message
failure reading drive C” error message
•
If your computer has been subjected to static electricity
or physical shock, you may need to reinstall the
operating system. See
or physical shock, you may need to reinstall the
operating system. See
You get an “Operating system not found” error message
•
Your computer is unable to detect the hard drive. Check
cable connections. For instructions on opening your
computer case, see
cable connections. For instructions on opening your
computer case, see
.
•
A USB flash drive or a USB portable music player is
connected to one of your computer’s USB ports. Unplug
the USB device, then restart your computer.
connected to one of your computer’s USB ports. Unplug
the USB device, then restart your computer.
•
Your hard drive has no operating system installed on it,
or the operating system files cannot be recognized
because they have become corrupted or erased. See
or the operating system files cannot be recognized
because they have become corrupted or erased. See
You need to restore your computer to a working condition
•
See
Help
For more information about restoring deleted files, click Start,
then click Help and Support. Type
System Restore in the Search
Help box, then press E
NTER
.
8513016.book Page 86 Wednesday, April 16, 2008 12:01 PM