Spectralink PTB400 Folleto

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10/11/00

Technical Bulletin 00-14

Bulletin #:

CS-00-014

Product Type:

PTB4XX

Software Version:

0005311554 or greater

Hardware Revision:

All

Access Level:

Internal ONLY

Originator:

Matt Jerger

Status:

Approved

Approvers:

John Elms, Gary Bliss

Date:

September 19

, 2000

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Title:

Headset Ring not working on Wireless Telephones.

Symptoms:

The Wireless Telephone does not ring through the headset. When the Ring
Type in the Wireless Telephone is set to “Soft Ring” and a headset is
plugged in, the user does not get a ring in their headset.

Problem:

The operating software in the Wireless Telephone does not support ringing
through the headset. This will only happen on a small set of Wireless
Telephones with serial numbers beginning with 7XX, and that have version
0004111558.

Resolution:

The Wireless Telephone needs to be replaced with one that has the correct
version of software (version 0005311554 or greater). If the Wireless
Telephone is in warranty or you have a current maintenance contract,
SpectraLink will replace the phone. Contact SpectraLink Customer Support
at 1-800-775-5330 to obtain an RMA.

DISCLAIMER

THE INFORMATION PROVIDED IN THE SPECTRALINK TECHNICAL BULLETIN IS PROVIDED "AS IS" WITHOUT

WARRANTY OF ANY KIND. NO OBLIGATION OR LIABILITY WILL ARISE OUT OF, SPECTRALINK RENDERING

TECHNICAL OR OTHER ADVICE OR SERVICE IN CONNECTION HEREWITH.