Mindjet MindManager MSA, 1Y, 50-99U, 5Plus, ML 600003 Manual De Usuario

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Mindjet Software Assurance and Support
Guide to Customer Support Services
 
1. 
© 2010 Mindjet 
October 5, 2010
 
14 
Appendix B: 
Designated Contacts Template 
Designated contacts are not applicable for individual customers purchasing MSA in Mindjet’s 
Online Store. Individual customers will create a Mindjet.com Account as part of the order 
process and will have purchased MSA associated immediately with their customer account.   
 
Enterprise customer purchasing MSA as part of their license program must submit their 
designated contacts information as follows: 
 
First Name: 
 
Last Name: 
 
Company Name: 
 
Department: 
 
Title/Position: 
 
Full Address: 
 
Phone: 
 
E-Mail: 
 
SIN*: 
 
 
* Support Identification Number (SIN) will be provided by Mindjet to the MSA purchasing entity and is used to 
identify MSA customers. The SIN should be referenced when logging a support case or when calling into the 
Mindjet Support Call Center. 
 
Please send your designated contact information via our web form or email to your regional 
Support Call Center: 
Web form: Customer Support and Service Team 
www.mindjet.com/contactus
  
Email: Europe, Middle East, and Africa Region    
MJ-CustomerServiceEMEA@mindjet.com
   
Email: Americas, Asia, and Pacific Region           
MJ-CustomerServiceAmericas@mindjet.com
 
 
Please create a Mindjet.com Account and register your Product license key(s) and SIN(s). 
Doing so enables you to retrieve this information should it become lost or if you need to 
reinstall the product, gives you direct access to our Support Download section, and allows 
you to easily log a support case on Mindjet Support Services website. 
Create a Mindjet Account at: 
https://www.mindjet.com/accounts/register.aspx