Mindjet MindManager MSA, 1Y, 50-99U, 5Plus, ML 600003 Manual De Usuario
Los códigos de productos
600003
Mindjet Software Assurance and Support
Guide to Customer Support Services
1.
© 2010 Mindjet
October 5, 2010
14
Appendix B:
Designated Contacts Template
Designated contacts are not applicable for individual customers purchasing MSA in Mindjet’s
Online Store. Individual customers will create a Mindjet.com Account as part of the order
process and will have purchased MSA associated immediately with their customer account.
Enterprise customer purchasing MSA as part of their license program must submit their
designated contacts information as follows:
Online Store. Individual customers will create a Mindjet.com Account as part of the order
process and will have purchased MSA associated immediately with their customer account.
Enterprise customer purchasing MSA as part of their license program must submit their
designated contacts information as follows:
First Name:
Last Name:
Company Name:
Department:
Title/Position:
Full Address:
Phone:
E-Mail:
SIN*:
* Support Identification Number (SIN) will be provided by Mindjet to the MSA purchasing entity and is used to
identify MSA customers. The SIN should be referenced when logging a support case or when calling into the
Mindjet Support Call Center.
Please send your designated contact information via our web form or email to your regional
Support Call Center:
Support Call Center:
Web form: Customer Support and Service Team
www.mindjet.com/contactus
Email: Europe, Middle East, and Africa Region
MJ-CustomerServiceEMEA@mindjet.com
Email: Americas, Asia, and Pacific Region
MJ-CustomerServiceAmericas@mindjet.com
Please create a Mindjet.com Account and register your Product license key(s) and SIN(s).
Doing so enables you to retrieve this information should it become lost or if you need to
reinstall the product, gives you direct access to our Support Download section, and allows
you to easily log a support case on Mindjet Support Services website.
Create a Mindjet Account at:
https://www.mindjet.com/accounts/register.aspx