Cisco L-CCX-70P-BEIMS25= Manual De Usuario
Product End-of-Life Notice
© 2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
Page 1 of 4
End-of-Sale and End-of-Life Announcement for the Cisco
Unified Web and E-Mail Interaction Manager for Cisco
Unified Contact Center Express
Unified Web and E-Mail Interaction Manager for Cisco
Unified Contact Center Express
EOL6656
Cisco
®
announces the end-of-sale and end-of life dates for the Cisco Unified Web and E-
Mail Interaction Manager for Cisco Unified Contact Center Express. The last day to order
the affected product(s) is August 21, 2009. Customers with active service contracts will
continue to receive support from the Cisco Technical Assistance Center (TAC) as shown
in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions,
and dates for the affected product(s). Table 2 lists the product part numbers affected by
this announcement. For customers with active and paid service and support contracts,
support will be available until the termination date of the contract, even if this date
exceeds the Last Date of Support shown in Table 1.
Table 1.
End-of-Life Milestones and Dates for the Cisco Unified Web and E-Mail Interaction Manager for
Cisco Unified Contact Center Express
Cisco Unified Contact Center Express
Milestone
Definition
Date
End-of-Life
Announcement Date
Announcement Date
The date the document that announces the end of sale and end of life of a
product is distributed to the general public.
product is distributed to the general public.
February 20, 2009
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms.
The product is no longer for sale after this date.
The product is no longer for sale after this date.
August 21, 2009
Last Ship Date:
App. SW
App. SW
The last-possible ship date that can be requested of Cisco and/or its contract
manufacturers. Actual ship date is dependent on lead time.
manufacturers. Actual ship date is dependent on lead time.
November 19,
2009
2009
End of SW Maintenance
Releases Date:
App. SW
Releases Date:
App. SW
The last date that Cisco Engineering may release any final software
maintenance releases or bug fixes. After this date, Cisco Engineering will no
longer develop, repair, maintain, or test the product software.
maintenance releases or bug fixes. After this date, Cisco Engineering will no
longer develop, repair, maintain, or test the product software.
August 21, 2010
End of New Service
Attachment Date:
App. SW
Attachment Date:
App. SW
For equipment and software that is not covered by a service-and-support
contract, this is the last date to order a new service-and-support contract or
add the equipment and/or software to an existing service-and-support
contract.
contract, this is the last date to order a new service-and-support contract or
add the equipment and/or software to an existing service-and-support
contract.
August 21, 2010
End of Service Contract
Renewal Date:
App. SW
Renewal Date:
App. SW
The last date to extend or renew a service contract for the product.
November 17,
2011
2011
Last Date of Support:
App. SW
App. SW
The last date to receive service and support for the product. After this date,
all support services for the product are unavailable, and the product becomes
obsolete.
all support services for the product are unavailable, and the product becomes
obsolete.
August 20, 2012
HW = Hardware
OS SW = Operating System Software
App. SW = Application Software
Table 2.
Product Part Numbers Affected by This Announcement
End-of-Sale Product Part Number
Product Description
CCX-60-ADV-EIM-S1
CCX 6.0 Cisco Email Interaction Mgr Advanced Seat Qty 1
CCX-60-ADV-EIMS10=
CCX 6.0 Cisco Email Interaction Mgr Advanced Seat Qty 10
CCX-60-ADV-EIMS1=
CCX 6.0 Cisco Email Interaction Mgr Advanced Seat Qty 1
CCX-60-ADV-EIMS25=
CCX 6.0 Cisco Email Interaction Mgr Advanced Seat Qty 25
CCX-60-ADV-EIMS50=
CCX 6.0 Cisco Email Interaction Mgr Advanced Seat Qty 50
CCX-60-ADV-WIM-S1
CCX 6.0 Cisco Email Interaction Mgr Advanced Seat Qty 1