Cisco Unity Express Interactive Voice Response - Upgrade license SCUE-IVRUPG-S2= Manual De Usuario
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SCUE-IVRUPG-S2=
Upgrading or Downgrading the Cisco Unity Express License in the Same Version
License Types
50
Cisco Unity Express 7.0 Installation and Upgrade Guide
OL-16393-04
Installation Sequence
Install licenses in the following order:
1.
Mailbox licenses
2.
Port licenses
3.
IVR licenses
Mailboxes
If you are changing to a smaller mailbox license, verify that you have reduced the number of configured
mailboxes correspondingly before downloading the new license. For example, if you are downgrading
from a 50 mailbox license to a 12 mailbox license, ensure that your system does not have more than 12
configured mailboxes. If you have more than 12 mailboxes, delete the superfluous mailboxes before
downgrading the license.
mailboxes correspondingly before downloading the new license. For example, if you are downgrading
from a 50 mailbox license to a 12 mailbox license, ensure that your system does not have more than 12
configured mailboxes. If you have more than 12 mailboxes, delete the superfluous mailboxes before
downgrading the license.
Ports
Only the NME-CUE supports port licensing. Install one base license and from 0-8 increment licenses
for 8, 10, 12, 14, 16, 18, 20, 22 or 24 ports. The following conditions apply:
for 8, 10, 12, 14, 16, 18, 20, 22 or 24 ports. The following conditions apply:
•
Installing a base license will replace any existing port license.
•
You can install an increment license only if your system already has a base license.
•
Installing an increment license will fail if your system already has a 24-port license.
•
A system can have licenses only for 8, 10, 12, 14, 16, 18, 20, 22 or 24 ports.
•
Installing or removing a base license will fail if the resulting number of ports is more than the
number of IVR sessions for which you have licenses plus two (2).
number of IVR sessions for which you have licenses plus two (2).
Interactive Voice Response
If you are installing Interactive Voice Response (IVR), make sure that the IVR license is compatible with
your platform and with your Cisco Unified Communications Manager system. See the
your platform and with your Cisco Unified Communications Manager system. See the