Canon PowerShot G7 X Mark II Manual

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 Contents

If you think there is a problem with the camera, first check the 

following. If the items below do not solve your problem, contact a 

Canon Customer Support Help Desk.

Nothing happens when the power button is pressed.

 

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Confirm that the battery pack is inserted facing the correct way 

 

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Confirm that the memory card/battery cover is fully closed (= 33).

 

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Dirty battery terminals reduce battery performance. Try cleaning the 

terminals with a cotton swab and reinserting the battery pack a few 

times.

The battery pack runs out of power quickly.

 

●

Battery performance decreases at low temperatures. Try warming the 

battery pack a little by putting it in your pocket, for example, ensuring 

that the terminals do not touch any metal objects.

 

●

Dirty battery terminals reduce battery performance. Try cleaning the 

terminals with a cotton swab and reinserting the battery pack a few 

times.

 

●

If these measures do not help and the battery pack still runs out of power 

soon after charging, it has reached the end of its life. Purchase a new 

battery pack.

The lens is not retracted.

 

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Do not open the memory card/battery cover while the camera is on. 

Close the cover, turn the camera on, and then turn it off again (= 33).