Canon VB-H43 Manual

Front

LED

The blue LED light comes on.

•   On: when powered on, during reboot, during normal use
•   Off: when [Turn Off] is selected (see “Operation Guide” > “Setting 

Page” > “Installation Conditions”)

*  When [Turn Off] is selected, the LED light will come on for several seconds 

when the camera is powered on and during reboot.

Memory card cover

Lens

Camera head

Rear

100Base-TX LAN connector

Power connection terminal

Audio input terminal (dual LINE IN and MIC IN)

External Device I/O Terminals

Audio output terminal (LINE OUT)

Reset Switch

Turn on the power while pushing this switch using a sharp object. 
Continue to push the switch for 5 seconds or more to restore all 
factory settings except for the date and time.

Bottom

Fixing screw hole for tripod 

MAC address

The camera's unique address. Write the address on the front of this 
Installation Guide before installing the camera.

Safety wire attachment

When installing the camera on a ceiling using the separately sold 
ceiling mount cover or indoor dome housing, attach the safety wire 
that comes with the separately sold product.

Serial number

The camera's serial number. Write the number on the front of this 
Installation Guide before installing the camera.

The following explains the procedures to install the camera on a ceiling using the Ceiling Mount 

Cover SS40-S-VB/SS40-B-VB (sold separately).

Before installing the camera, set the IP address and other network information on the camera 

using the “Camera Management Tool” on the Setup CD-ROM.

For details on how to operate the “Camera Management Tool”, see “Camera Management Tool 

User Manual”.

Use the template included with the ceiling mount cover (sold separately) to determine the 
positions of the fixing screw holes and wiring hole (43 x 84 mm (1.7 x 3.3 in.)) according to the 
camera orientation. Next, cut out the wiring hole, and drill the fixing screw holes in the ceiling.
Use the template with the printed side facing you.

Fix the ceiling plate to the camera with the four screws (M3) included with the ceiling mount cover 
(sold separately). 

Securely attach the safety wire to an anchor or structure. After securing one end of the safety 
wire to the ceiling, secure the other end to the camera using the screw that is fastened to the 
camera.

 Important

If a wiring hole cannot be opened in a concrete ceiling, etc., secure the wiring to a comparable location.

Fix the ceiling plate to the ceiling at four points using the appropriate screws. The ceiling plate 
has four diameter  4.5 mm ( 0.18 in.) screw holes. Use the appropriate screws for ceiling 
mounting in accordance with the condition and material of the installation site.

If AC Adapter (sold separately) or an external power supply is used, connect the power 
connector to the camera.
Connect cables to external device I/O terminals and audio input/output terminals as 
necessary.

Align the (O) mark on the ceiling mount cover with the (I) mark on the rear of the camera, and 
turn the cover clockwise to the (I) position.
Check that the ceiling mount cover is securely attached.

 Note                                                                                                     

Cutout section

If the cables cannot be stored above a ceiling made of concrete, etc., or if the cables 
do not fit within the ceiling mount cover, bend the cutout section of the ceiling mount 
cover using diagonal pliers, etc., to create a cutout through which to guide the cables.

The camera position is initialized (see “Operation Guide” > “Setting Page” > “Maintenance”).

 Important

The camera can be installed in the upright position. Attach commercial anti-slip guards to the base of the 
camera and set on a flat, stable surface without inclination, or fix the camera to a tripod, etc. Be sure to use 
a tripod with mounting screws shorter than 5.5 mm (0.22 in.). Using a tripod with mounting screws 5.5 mm 
(0.22 in.) or longer may damage the camera. Also, use a tripod with a base diameter of 30 mm (1.18 in.) or 
more.

Power can be supplied to the camera in the three ways described as follows. Please be sure to 

read the user manual for the dedicated power supply before use.

 Note

•  The camera does not have a power switch. Connecting and disconnecting the LAN cable (PoE power 

supply), AC adapter, or external power supply plug turns the power ON and OFF, respectively.

•  When the camera needs to be rebooted, perform the reboot operation from the camera setting page 

(see “Operation Guide” > “Setting Page” > “Maintenance”).



 PoE (Power over Ethernet)

The camera supports PoE functions. Power can be supplied to the camera by using a LAN cable 

to connect it to a PoE HUB that conforms to the IEEE 802.3af standard.

 Important 

•  Check with your dealer for more information about PoE HUB and Midspan technology. 

Midspan (a LAN cable power supply device) is a device that, like a PoE HUB, supplies power to the 
camera via a LAN cable.

•  Some PoE HUBs allow current limits for each port, but applying limits may interfere with performance. If 

using this type of PoE HUB, do not limit the operating current.

•  Some PoE HUBs have total consumption current limits for ports, which can interfere with performance 

when multiple ports are in use. For more information, check the instruction guide for your PoE HUB.

•  The camera can also be connected to an AC adapter (sold separately) while receiving power from 

a PoE HUB. In such cases, the PoE power supply is given priority, and the camera does not use the 
power supply from the AC adapter (sold separately). When the PoE power supply is disconnected, 
power is supplied automatically from the AC adapter (sold separately).



 External Power Supply

12 V DC or 24 V AC input can be used.

Connect the included power connector as shown below.

Screwdriver

Tightening torque: 0.25 N·m  

(max.)

Strip

Approx. 5 – 7 mm

(0.20 – 0.28 in.)

Power connector 

(included)

 

12 V DC can be connected in a non-polar configuration.

 Important 

•  The power supply should be within the following voltage range.
•  24 V AC:  Voltage fluctuation within ±10% of 24 V AC (50 Hz or 

60 Hz ±0.5 Hz or less)  
Current supply capacity of at least 1.0 A per camera

•  12 V DC:  Voltage fluctuation within ±10% of 12 V DC  

Current supply capacity of at least 1.5 A per camera

•  When using a 12 V DC battery power supply, be sure to connect 

resistors of at least 0.5 – 1.0 Ω/20 W in series to the power line.

•  For an external power supply, use a double-insulated device.

Recommended Power Cables [Reference]

Cable (AWG)

24

22 

20

18

16

Conductor size 

mm

 

(in.)

 0.52

(   0.020)

 0.65

(   0.026)

 0.82

(   0.032)

 1.03

(   0.041)

 1.30

(   0.051)

12 V DC maximum cable length  m
 

(ft.)

5

(16.4)

9

(29.5)

14

(45.9)

23

(75.5)

32

(105.0)

24 V AC maximum cable length  m
 

(ft.)

11

(36.1)

18

(59.1)

29

( 95.1)

46

(150.9)

64

(210.0)

Use UL cable (UL-1015 or equivalent) for 12 V DC or 24 V AC wiring.



 AC Adapter

Use the dedicated AC adapter (sold separately).

External device I/O terminals consist of two input and output systems each. Viewer can be used 

to check external device input status and control ouput to an external device (see “Operation 

Guide” > “Selecting the External Device Output” and “Displaying Event Status”).



 External Device Input Terminals (IN1, IN2)

External device input terminals consist of two sets (IN1, IN2) of two terminals, with the negative

terminals connected to the camera interior GND. Connecting cables to the positive and negative 

terminals and opening or closing the circuit notifies the Viewer. 

 Important

•  When connecting sensors and switches, connect terminals that are electrically isolated from the 

respective power and GND. 

•  Do not push the external device I/O terminal button with too much force. Doing so may cause the button 

to remain pushed-in.



 External Device Output Terminals (OUT1, OUT2)

External device output terminals consist of two sets (OUT1, OUT2) of two terminals. The sets 

have no polarity. Controls from the viewer can be used to open and close the circuit between the 

terminals. Using optical couplers, the output terminals are isolated from the camera's internal 

circuit.

 

 

 

 

 

 

 

Internal Connection Diagram

Inter

nal contr

oller

External device Input terminal

IN1, IN2

Output terminal

OUT1, OUT2

+3.3 V

0.1 μF

10 kΩ

10 kΩ

1 kΩ

External device

　

The load connected to the output terminals should be within the following rating range.

Rating between output terminals:

           Maximum voltage 50 V DC

           Continuous load current at or below 100 mA

           On resistance: Max. 30 Ω 

 Note

Adaptive wiring for external device cables
Solid conductor AWG: No. 28 – 22
Conductor size:  0.32 –  0.65 mm ( 0.013 –  0.026 in.)
Cable strip should be approx. 8 – 9 mm (0.315 – 0.354 
in.)

Each audio input/output terminal has one input system and one output system.

Connecting the camera to an audio input/output device such as a microphone or a speaker with 

an amplifier allows you to send/receive audio through the viewer.



 Audio Input Dual LINE IN/MIC IN (monaural input)

Although the camera has a single audio input system, it supports two types of microphone input: 

LINE IN and MIC IN. Before using the audio input, change [Audio Input] on the Setting Page (see 

“Operation Guide” > “Audio Input”). LINE IN is selected by default.

Input terminal:  3.5 mm ( 0.14 in.) mini jack (monaural)

•  Dynamic MIC IN

Input impedence: 1.75 kΩ ±20%

  * Supported microphones: Output impedence: 400 Ω – 600 Ω

•  Condenser MIC IN

Input impedence (microphone bias resistance): 2.2 kΩ ±20%
Microphone power supply: plug-in power (voltage: 1.8 V)

  * Supported microphones: Condenser microphones with plug-in power support

•  LINE IN

Input level: up to 1 Vp-p

  * Use a microphone with an amplifier.



 Audio Output Terminal LINE OUT (monaural output)

Connect the camera to a speaker with an amplifier. Audio can be sent to the speaker from Viewer.

Output terminal:  3.5 mm ( 0.14 in.) mini jack (monaural)

Output level: up to 1 Vp-p 

* Use a speaker with an amplifier.

 Important 

•  Using incorrect settings for [Audio Input] may damage the camera and/or microphone. Be sure to 

configure the settings correctly. 

•  Microphone characteristics may affect volume and sound quality. 
•  Images and audio do not always synchronize properly. 
•  Audio may be interrupted depending on PC characteristics and network environment.  
•  Video and audio can be streamed to up to 30 clients. However, audio may be interrupted when 

streaming to many clients or using SSL. 

•  Audio may be interrupted when using antivirus software. 
•  Connecting and disconnecting the LAN cable interrupts the audio. Use the viewer to reconnect.

Place your fingers on the left and right holds of the memory card cover and pull to remove. To 

return the memory card cover to the camera, use the same procedure in reverse.

Memory card slot

Memory card cover

Inserting the card
Push the memory card as far as possible into the memory card slot.
Removing the card
Push the memory card in all the way until the card slightly pops out. Pinch the card and remove.

 Important

•  Insert the memory card before installing the camera.
•  Make sure the memory card is not write-protected.
•  When using an memory card with the camera for the first time, it is recommended to format the card 

after inserting it into the camera (see “Operation Guide” > “Setting Page” > “Memory Card”).

Use the junction box plate (included with 

the ceiling mount cover (sold separately)) to 

mount the camera to the junction box.

  Attach the junction box plate to the 

junction box with screws that match the 

screw holes in the junction box.

  Mount the ceiling plate to the camera 

using the four included fixing screws 

(M3).

  Attach the ceiling plate to the junction 

box plate using four included fixing 

screws (M3).

  Turn the ceiling mount cover over the 

ceiling plate to fix it in place.

Junction box plate

Fixing screw

M3 x 4

(included)

Ceiling Plate

Fixing screw

M3 x 4

(included)

Fixing screw

M3 × 4 

(included)

The following dedicated accessories can be purchased separately as necessary. Some 

accessories are not sold in some countries or regions. A ceiling mount cover or indoor dome 

housing is necessary to install the camera on a ceiling.

This dedicated accessory is used to install the camera on a ceiling. The ceiling mount cover is 

available in two colors: silver (SS40-S-VB) and black (SS40-B-VB).

This dedicated accessory lets you embed the camera into the ceiling. The dome is available in 

two colors: clear (DR41-C-VB) and smoked (DR41-S-VB).

This is a dedicated accessory for large stores with high ceilings used to install the camera at the 

end of a pipe stretching down from the ceiling.

 Important

When this accessory is used, the camera may shake more than the vibrations in the ceiling depending on 
how the pipe is mounted to the ceiling. If the camera angle is off, use pan and tilt to re-adjust the angle.

A dedicated AC adapter for this camera.

 

Warning

•  Only use the dedicated AC Adapter (sold separately) for AC power.
•  Do not set any heavy objects on the power cable (or the LAN cable for a PoE power 

supply).

•  Do not pull, forcibly bend, scratch, or modify the power cable (or the LAN cable for 

a PoE power supply).

•  Do not cover or wrap the AC adapter (sold separately) with cloth or blankets.

Fire or electric shock may result. 

Caution

•  Never touch the camera head during initialization. Initialization failure or malfunction 

may result. 

•  After turning off the power, wait for at least five seconds before turning the power on 

again. If the power is turned on again too quickly, the camera may operate poorly.