Canon imageCLASS MF7470 Manual

10-33

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Before Using the
Machine

Original and Paper

Copying

Sending and
Receiving

Printing and
Scanning

Network (imageCLASS
MF7480/MF7470 Only)

Remote UI (imageCLASS
MF7480/MF7470 Only)

System Settings

Maintenance

Troubleshooting

Appendix

Index

Table of Contents

Sending/Receiving Problems

Sending Problems

Document cannot be sent to an e-mail address, I-fax address, or file
server.

Did you just turn on the main power switch?

Wait for a while. After turning on the main power
switch, the machine cannot send documents
immediately.

Is the e-mail, I-fax, or file server address you
entered using the New Address Tab or registered
in the Address Book correct?

Make sure the e-mail, I-fax, or file server address you
entered using the New Address Tab or registered in
the Address Book is correct.

If you are sending an e-mail message or I-fax, are
the SMTP Server and DNS Server settings correct?

Check the SMTP Server and DNS Server settings.

If you are sending to a file server, are the user and
password settings correct?

Check the user and password settings, and send the
document again.

■

If you are sending to a file server, are the shared
folder settings correct?

Check the shared folder settings. (See “Configuring a
Shared Folder,” on p. 6-22.)

Cannot send a fax.

Did you just turn on the main power switch?

Wait for a while. After turning on the main power
switch, the machine cannot scan documents
immediately.

Is the machine set for the correct telephone line
type?

Make sure the machine is set for the correct telephone
line type. (See “Set the Machine for Sending
Documents,” in the Starter Guide.)

Is your machine in the Send mode?

Press

(SEND) to display the Send Basic Features

screen.

Is the document loaded correctly?

Make sure the document is correctly loaded. (See
“Loading Originals,” on p. 2-5.)