Canon EOS Rebel T6 EF-S 18-55mm IS II Kit Manual
85
Troubleshooting
If EU is not operating correctly, see the items below.
You cannot install software unless you are logged into an account
with Administrator privileges. Log in again into an account with
Administrator privileges. For how to log in and how to specify
Administrator settings, refer to the User’s Manual for the Macintosh
computer or for Mac OS X.
with Administrator privileges. Log in again into an account with
Administrator privileges. For how to log in and how to specify
Administrator settings, refer to the User’s Manual for the Macintosh
computer or for Mac OS X.
When
(Wi-Fi model)
(Wi-Fi model) is
connected to a computer with an interface cable and the camera’s Wi-
Fi setting is enabled, EU cannot start up. Disable the Wi-Fi setting
and re-connect the camera and the computer.
Fi setting is enabled, EU cannot start up. Disable the Wi-Fi setting
and re-connect the camera and the computer.
Depending on the card reader and computer OS used, SDXC cards
might not be correctly detected. In such a case, connect your camera
and computer with an interface cable, and transfer the images to your
computer.
might not be correctly detected. In such a case, connect your camera
and computer with an interface cable, and transfer the images to your
computer.
Installation could not be completed correctly
EU does not start up
6D(W)
6D(WG)
REBEL T6S(W)
760D(W)
REBEL T6i(W)
750D(W)
REBEL T6(W)
1300D(W)
M3
M10
The card reader does not detect the SD card
EU does not operate correctly on a computer if its system
requirements are not met. Use EU on a computer with compatible
system requirements
requirements are not met. Use EU on a computer with compatible
system requirements
.
Push the plug of the interface cable all the way into the socket. Loose
connections can cause faults and malfunctions
connections can cause faults and malfunctions
.
Check that the camera’s power switch is < ON >
.
EU and the camera may not communicate normally with a cable other
than the EOS DIGITAL camera-dedicated Canon interface cable
than the EOS DIGITAL camera-dedicated Canon interface cable
.
Connect your camera and computer directly with an interface cable.
Do not connect the camera via a hub; doing so may prevent EU and
your camera from communicating normally.
Do not connect the camera via a hub; doing so may prevent EU and
your camera from communicating normally.
If you connect multiple USB devices (not including the mouse or
keyboard) to your computer, the camera may not communicate
normally. If the camera cannot communicate normally, disconnect
USB devices other than the mouse or keyboard from your computer.
keyboard) to your computer, the camera may not communicate
normally. If the camera cannot communicate normally, disconnect
USB devices other than the mouse or keyboard from your computer.
Do not connect more than one camera to the same computer. Two or
more cameras may not operate normally.
more cameras may not operate normally.
Do not connect your camera with the computer while performing
“Linked shooting” with a WFT series Wireless File Transmitter (sold
separately). Your camera may not operate normally.
“Linked shooting” with a WFT series Wireless File Transmitter (sold
separately). Your camera may not operate normally.
If there is insufficient charge left in the camera battery, the camera
cannot communicate with EU. Either replace with a fully charged
battery or use household power accessories (sold separately). Your
computer does not supply power to the camera through an interface
cable.
cannot communicate with EU. Either replace with a fully charged
battery or use household power accessories (sold separately). Your
computer does not supply power to the camera through an interface
cable.
EU and the camera are not communicating