Xerox 2101 ST Digital Copier/Printer Guía De Instalación
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Troubleshooting
Cannot connect to Fiery EX2101 with Fiery utilities
If users cannot connect to the Fiery EX2101, check the following:
• Fiery EX2101 Setup—the appropriate network protocol must be enabled, with the
correct parameters (for example, for TCP/IP, the IP address), and you must publish
either the Print queue or Hold queue.
either the Print queue or Hold queue.
You can check these settings quickly by printing a Configuration page.
• On the client workstation—the appropriate network protocol(s) must be loaded,
and your Windows directory should contain a configured Efinl.ini file.
Cannot connect to the Fiery EX2101 with Command WorkStation or
Command WorkStation LE
Command WorkStation LE
If there is a problem connecting to the Fiery EX2101, an error message is displayed.
The problem can occur when:
The problem can occur when:
• The Fiery EX2101 is initially turned on.
• The Fiery EX2101 restarts.
• You have changed settings affecting the server address and have not reconfigured the
connection to the server.
If you see this problem, try the following solutions in sequence:
• A remote workstation running Fiery utilities or Fiery WebTools may be interfering
by obtaining status information. If possible, close the remote application, and try to
connect again.
connect again.
• Restart the Command WorkStation or Command WorkStation LE software and try
to connect again.
• Check the configuration of the connection and modify it, if necessary, or delete the
Efinl.ini file and start over with the process of configuring the connection as
described in the
described in the
User Software Installation Guide
.
For Windows 98/Me/2003, the Efinl.ini file is located in \WINDOWS.
For Windows NT 4.0/2000/XP, the Efinl.ini file is located in \WINNT.
For Windows NT 4.0/2000/XP, the Efinl.ini file is located in \WINNT.
• Restart the Fiery EX2101.