Xerox WorkCentre 5865/5875/5890 Guía Del Usuario
General Care and Troubleshooting
Xerox
®
WorkCentre
®
5800/5800i Series
User Guide
715
Print job(s) status stuck at Processing
•
Ask your System Administrator to disconnect the network cable and perform a software reset
(the instructions to perform the reset are in the System Administrator Guide).
(the instructions to perform the reset are in the System Administrator Guide).
•
Repeat the software reset 2 times.
More Information
www.xerox.com/support
.
Warming up message continuously displays
There are some steps you can try before contacting the support centre.
•
Check to see if there is a paper jam. Clear the paper path of all obstructions.
•
Turn the device off, wait 2 minutes, then turn it on again.
More Information
Getting Further Assistance
For any additional help visit our customer web site at
www.xerox.com
or contact the Xerox Support
Center quoting the machine serial number.
The Xerox Support Center will want to know the nature of the problem, the machine serial number,
the fault code (if any) plus the name and location of your company.
the fault code (if any) plus the name and location of your company.
More Information