Xerox SmartSend Support & Software Prospecto

Xerox

Table of Contents

Overview......................................................................................................................................... 4

Troubleshooting a Problem.......................................................................................................... 4

Additional Information .................................................................................................................. 4

Frequently Asked Questions........................................................................................................ 5

GET A WEB PROXY NETWORK ERROR

? ............................................................................. 5

UEST USER LOGIN POPUP WHEN

TRY TO LOGIN

? ................................................. 6

HY DOES THE

NTEGRATED INSTALL OF

ALK UP PRINT DRIVER FAIL ON A CLEAN

W2K3

SEND

? ............................................................................................................ 8

OME

. ............................................................................................................................ 8

REQUIRED TO INSTALL

SEND FROM THE

ISO

MAGE ON THE

? .................................................................................................................................. 8

ULTIFUNCTION

EVICES REQUIRE ADDITIONAL CONFIGURATION STEPS WHEN

THEY ARE BEING MANUALLY CONFIGURED

? ..................................................................................... 9

ILL ALL FEATURES OF

SEND BE AVAILABLE WHILE USING

420/425/430/432/440

? .................................................................................................................................... 11

SEND TO USE A

LDAP

?....................................................................................... 11

CREATE A SCAN DIRECTORY THAT CAN BE USED BY THE

TILITY TO SCAN TO AN

FTP

HOME LOCATION

?............................................................................. 12

Option 1: Create the scan directory inside the FTP root directory. ................................ 12

Option 2: Create a Virtual Directory in the Microsoft IIS service. ................................... 14

CREATE A SCAN DIRECTORY THAT CAN BE USED BY THE

TILITY TO SCAN TO A

OLDER HOME LOCATION

? ......................................................... 16

CREATE AND CONFIGURE A

IBRARY FOR USE WITH

SEND

Verify Domino is ready to accept uploads from SMARTsend ......................................... 18

Create and configure a Domino Library............................................................................. 19

Creating a Domino Workflow in SMARTsend.................................................................... 21

More information about DIIOP ............................................................................................ 28

Internet Links to Domino Information ................................................................................ 28

OMINO METADATA USING A

SEND WORKFLOW

? .............................. 29

Administration Steps ........................................................................................................... 29

User Steps - Create a SMARTsend Workflow to populate the metadata fields ............. 29

AM ABLE TO ADD A DESTINATION TO A

SEND WORKFLOW

THE WORKFLOW

PUBLICATION FAILS TO EXECUTE

?........................................................................................ 31

AM UNABLE TO IMPORT A LARGE NUMBER OF USERS INTO THE

? ...................................................................................................................... 31

AM UNABLE TO SCAN TO A

URL

DESTINATION THAT IS AN

IIS

? ............................... 31

HAT VERSIONS OF

AVIGATOR ARE SUPPORTED BY

SEND

?........................... 31

ATTEMPT TO UNINSTALL

SEND

IIS

ERROR AND THE UN

INSTALLATION IS

NOT SUCCESSFUL

? ............................................................................................................. 31

ONLY FILE TO ONE

UMMINGBIRD SERVER AT A TIME

? .................................................. 32

HAVING DIFFICULTY CREATING CREDENTIALS FOR

TRIM

? .............. 32

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