Xerox DocuColor 12 Printer with Fiery EX12 Guía De Instalación

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B
B-1
Troubleshooting
This chapter provides troubleshooting tips.
Troubleshooting the Fiery
Startup diagnostics are described in the Installation and Service Guide for service 
technicians. Contact your authorized service/support center if you see any startup error 
messages on Command WorkStation or if the Fiery does not reach the Idle state. 
Troubleshooting during Setup from the Control Panel
The following section explains some error and alert messages you may see during Setup 
that might not be self-explanatory.
Network Setup messages
After this Setup screen
This message
Means
Enable AppleTalk
(Network Setup>Protocol 
Setup>AppleTalk Setup)
No AppleTalk zone found.
The Ethernet network cable is not attached to the 
connector on the Fiery, or the network cable is not plugged 
into the hub or network. If your AppleTalk network has 
zones, and you want to specify a zone for the Fiery, you 
must connect the network cable to the Fiery before 
performing AppleTalk Setup.
This could also indicate that the AppleTalk network does 
not have zones. Zones are not required for printing to the 
Fiery. Press OK to continue.
Protocol Setup or Service 
Setup (Network Setup)
You must first enable
a network port.
Enable at least one network port (Ethernet or Token Ring) 
in Port Setup before beginning Protocol Setup or Service 
Setup.
Appendix B: 
Troubleshooting