Honeywell Lyric Round™ Wi-Fi Thermostat - Second Generation (RCH9310WF) Información De Garantía

70-0568

Rev. 11-16

Honeywell warrants the products in this catalog (except those parts designated on Honeywell's price lists as not covered by this warranty) to be free from defects due to workmanship or 

materials, under normal use and service, for the following warranty periods. 
Sixty (60) months from date of installation

• Prestige

®

, Prestige

®

 IAQ, Lyric™ Round Thermostat, 

Lyric™ T6, T6 Pro, T5 Series, VisionPRO

®

, 

Commercial VisionPRO

®

, CommercialPRO

®

, 

FocusPRO

®

, Wireless FocusPRO

®

, PRO 4000, PRO 

3000, LineVoltPRO™, Digital Round™, and Modern 

Round ™ (T87K, N) Series Thermostats with a date 

code of 0501 or later

• Air Cleaners, Humidifiers, Ventilators, Ultraviolet 

Treatment, Indoor Air Quality, and Zoning products with 

a date code of 0501 or later, excluding replacement 

maintenance parts

• MS, MN and fast acting 2-position Direct Couple 

actuators; MVN rotary valve actuators

• Commercial Valves: VBN and VBF ball valves, and 

VRN pressure independent control valves

• JADE economizer when used with Honeywell sensors 

and actuators

• AquaPUMP circulating pump

• C7189R RedLINK Wireless Indoor Air Sensor

• C7061 UV Detector

• Access and Video Systems power supplies

• Variable frequency drive devices (VFD) and 

accessories

• AUBE branded thermostats, timers, and switches

• PRO 2000 and PRO 1000 thermostats

• Other Honeywell indoor air quality and zoning products 

with a date code of 0452 or earlier, unless otherwise 

specified

• AQ2000 Aquatrol panels and AQ1000 thermostats

• RedLINK Entry/Exit Remote

• RedLINK Vent Boost Remote

• Pan-Tilt-Zoom Domes for Access and Video Systems

• All WEBs and Security controllers, unless specified 

otherwise (warranty replacement parts will be 

warranted for 90 days or the balance of the original 

warranty period, whichever is longer)

• Water Solutions products

• RedLINK Wireless Outdoor Air Sensor

• RedLNK Portable Comfort Control

• RedLINK Internet Gateway

• Unitary controllers including Spyder, Stryker, and Sylk 

IO modules

• Building automation security accessories

If a product is defective due to workmanship or materials, is removed within the applicable warranty period, and is returned to Honeywell in accordance with the procedure described below, 

Honeywell will, at its option, either repair, replace or credit the customer for the purchase price of the product, in accordance with the procedure described below. This warranty extends only 

to persons or organizations who purchase products in this catalog for resale.
The expressed warranty above constitutes the entire warranty of Honeywell with respect to the products in this catalog and IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR 

IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL HONEYWELL BE 

RESPONSIBLE FOR ANY CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER. 

When replacing a Honeywell product under warranty, 

including those products furnished on original heating and/

or cooling equipment, you should rely on your local 

Honeywell Wholesaler or Distributor for prompt and efficient 

product replacement service. 
No warranty claim for product replacement or credit will be 

honored by Honeywell without a completed return 

authorization form or a manual return authorization form 

issued by Honeywell Customer Care.  

The following will apply to the return of any product to 

Honeywell under this warranty, except any products which 

are not variable frequency drives or WEBS and are:

(i)

identified with a Honeywell Return Authorization 

Form (obtained from the B2B website at 

Customer.Honeywell.com)

(ii) display the Return Authorization Form number 

and return address label on the outside of the 

return carton. Make sure a copy of the form is 

enclosed in the return carton

(iii) packed separately from other returns and 

protected from shipping damage;

(iv) have certification by the installer or servicing 

dealer that the product was removed, due to 

failure, within the applicable warranty period;

(v) are received transportation pre-paid at the facility 

listed on the shipping and/or packing slip.

(vi) and are found by Honeywell’s inspection to be 

defective in workmanship or materials under 

normal use and service

will be handled in accordance with one of the two following 

procedures, as specified by the customer making the 

return.

CREDIT PROCEDURE. Honeywell will issue 

credit, at Honeywell’s lowest wholesaler net price 

in effect at the time of the return (as set forth on 

Honeywell’s then current price sheet) or at the 

actual invoice amount if a copy of that invoice is 

attached to the packing list. (TRADELINE 

Replacement Exchange Products will be at 

Honeywell’s lowest replacement exchange net 

price in effect at the time of such return, as shown 

on Honeywell’s then current price sheet.) 

Honeywell reserves the right to disallow this credit 

option in cases of warranty abuse.

REPLACEMENT PROCEDURE. Warranty 

replacement procedure must be used for in-

warranty emergency replacement orders. 

Customer will not be credited for items not 

meeting warranty criteria as outlined by policy. 

Please return the defective item to the address 

listed on the return authorization form. 

List Water Solutions products on a separate Return Goods 

Order form, marked “

Water Solutions”.

All new and unused VBN control ball valves MUST be 

approved by your Honeywell sales representative before 

returned.
WEBs return products must be processed through WEBs 

Customer Care. Defective hardware products under 

warranty have to be returned to Tridium in Richmond, VA. 

Security Access and Video products must have prior 

authorization.
All VFD warranty return products must be coordinated 

through the Commercial Components Hotline (1-888-516-

9347 option 4)  staff and VFD Warranty and Repair 

Program Coordinator (ECC-VFD Coordinator) . All VFD 

warranty returns must have prior authorization and must be 

returned to the specified Honeywell VFD Service Center. 
The warranty will not be honored if:

(i)

product is damaged or missing parts or 

accessory items including batteries.

(ii) product exhibits evidence of field 

misapplications.

Final disposition of any warranty claim will be determined 

solely by Honeywell. If inspection by Honeywell does not 

disclose any defect covered by the warranty, the product 

will be returned or scrapped as instructed by the customer 

and Honeywell’s regular service charges will apply. 

Products returned to the customer may be sent shipping 

charges collect.
If you have any questions relative to product returns to 

Honeywell, contact your Customer Care Representative:

Honeywell International Inc.

Customer Care MN10-131A

1985 Douglas Drive

Golden Valley, MN 55422

1-888-793-8193

Thank you for using Honeywell products.
As a user, when you purchase a Honeywell product from 

this catalog you should expect performance from the 

product and, if it fails, replacement of the product by the 

installing dealer.
Typically, you will have purchased a Honeywell product 

under the following circumstances:

To modernize or refurbish your existing 

commercial and/or process control system.

You have purchased new commercial and/or 

process heating, cooling, air cleaning or 

humidification equipment that is furnished with 

Honeywell controls or components (refer to your 

owner’s manual furnished with the equipment).

A control has failed on your existing commercial 

and/or process heating and/or cooling equipment 

and is replaced by a Honeywell TRADELINE 

product.

With few exceptions, you utilize the services of a competent 

plumbing, heating and/or cooling dealer/contractor for new 

or replacement work performed.
Although our warranty does not extend to you, Honeywell 

does extend a warranty to your supplier.

Your supplier can rely on its local Honeywell Wholesaler/

Distributor or Honeywell for prompt replacement.
If you have any questions, need additional information or 

would like to comment on Honeywell’s products or 

services, please write or phone:

Honeywell International Inc.

Customer Care MN10-131A

1985 Douglas Drive North

Golden Valley, MN 55422-4386

1-888-793-8193

or check your telephone directory (white pages) for one of 

many Honeywell field sales offices.