Cisco Cisco ONS 15454 SDH Multiservice Provisioning Platform (MSPP) Notas de publicación
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Release Notes for Cisco ONS 15454 SDH Release 5.0.2
OL-7286-01
Obtaining Technical Assistance
If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users
can open a case online by using the TAC Case Open tool at the following website:
can open a case online by using the TAC Case Open tool at the following website:
Contacting TAC by Telephone
If you have a priority level 1 (P1) or priority level 2 (P2) problem, contact TAC by telephone and
immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following
website:
immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following
website:
P1 and P2 level problems are defined as follows:
•
P1—Your production network is down, causing a critical impact to business operations if service is
not restored quickly. No workaround is available.
not restored quickly. No workaround is available.
•
P2—Your production network is severely degraded, affecting significant aspects of your business
operations. No workaround is available.
operations. No workaround is available.
This document is to be used in conjunction with the documents listed in the
section.
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a service mark of Cisco Systems, Inc.; and Access Registrar, Aironet, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco
Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity,
Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, Follow Me Browsing, FormShare, GigaDrive, HomeLink, Internet Quotient, IOS,
iPhone, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, iQuick Study, LightStream, Linksys, MeetingPlace, MGX, Networkers,
Networking Academy, Network Registrar, PIX, ProConnect, ScriptShare, SMARTnet, StackWise, The Fastest Way to Increase Your Internet Quotient,
and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
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