Cisco Cisco Agent Desktop 9.0 Referencia técnica
Cisco CAD Service Information 7.1
16
November 2006
agents may still be monitored by one of the VoIP Monitor services. The only indication
a supervisor receives that a particular agent is assigned to the downed VoIP Monitor
service is an error message when attempting to monitor that agent.
a supervisor receives that a particular agent is assigned to the downed VoIP Monitor
service is an error message when attempting to monitor that agent.
NOTE: This does not apply to desktops with desktop monitoring enabled.