Cisco Cisco Web Security Appliance S670 Guía Para Resolver Problemas

myesa_2.local> commit

Run a force update on either antispam (antispamupdate force) or antivirus
(antivirusupdate force).

myesa.local> antivirusupdate force

Sophos Anti-Virus updates:

Requesting forced update of Sophos Anti-Virus.

Finally, tail updater_logs and ensure that the appliance is able to reach the dynamichost as
indicated:

Mon Oct 21 18:19:12 2013 Debug: Acquiring dynamic manifest from

stage-stg-updates.ironport.com:443

Troubleshoot

Complete these steps in order to troubleshoot any issues:

Ensure that the default updateconfig is used. If the vESA or host is behind a firewall, ensure
that

are in use.

Ensure that you can telnet to the dynamic host URL as chosen:

> telnet

Please select which interface you want to telnet from.

1. Auto

2. Management (172.16.6.165/24: myesa_2.local)

3. new_data (192.168.1.10/24: myesa.local_data1)

[1]>

Enter the remote hostname or IP address.

[]>

stage-stg-updates.ironport.com

Enter the remote port.

[25]>

443

Trying 208.90.58.24...

Connected to stage-stg-updates.ironport.com.

Escape character is '^]'.

^] ["CTRL + ]"]

telnet> quit

Connection closed.

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