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How do you block Windows Live Messenger on the
Cisco Web Security Appliance?
Document ID: 118227
Contributed by Vladimir Sousa and Siddharth Rajpathak, Cisco TAC
Engineers.
Aug 12, 2014
Contents
Question
Environment
Blocking Windows Live Messenger in Explicit Mode
Blocking Windows Live Messenger using AVC
Question
How do you block Windows Live Messenger on the Cisco Web Security Appliance?
Environment
Cisco Web Security appliance (WSA) running AsyncOS 5.6.x and above, and Windows Live Messenger.
To be able to block Windows Live Messenger on the Cisco Web Security appliance (WSA), we must first
make sure that direct Internet connections from users to external servers over TCP port 1863 are blocked. This
is because Windows Live Messenger will try first to connect using this port, even if Microsoft Internet
Explorer (IE) is explicitly configured to use a proxy.
If Windows Live Messenger is configured to inherit proxy settings from Internet Explorer, then it is possible
to block this connection by matching its request using an HTTP user−agent string "Windows Live Messenger"
and blocking HTTP protocol on the corresponding Access Policy.
Blocking Windows Live Messenger in Explicit Mode
Please follow the steps below.
Choose Web Security Manager > Identities and click Add Identity.
Name : Windows Live Messenger
Insert Above : Set to order 1
Define Members by Subnet : Blank or Define a IP address range/subnet
Define Members by Authentication : You may choose to use authentication to be able to log the
requests by username
Advanced : Click Advanced, then click None Selected for User Agents and under Custom User
Agents type: Windows Live Messenger & then click Done
Click Submit to configure this Identity.
1. 
Choose Web Security Manager > Access Policies and click Add Policy.
2.