Cisco Cisco Unified Customer Voice Portal 10.0(1) Referencia técnica
Hardware and Software Specification for Cisco Unified Customer Voice Portal Release 7.0(2)
7
Category
Requirements
Operating System
Microsoft Windows 2003 Server with SP 2 or R2
Note: To apply the latest Operating System Service Upgrade Release, go to the Microsoft
upgrade web site.
upgrade web site.
or
AIX version 5.3
Additional Supported
Items
[Microsoft Windows]
Items
[Microsoft Windows]
IBM:
WebSphere Application Server 6.1 (32-bit version)
IBM Java Runtime Environment 1.5
WebSphere Application Server 6.1 (32-bit version)
IBM Java Runtime Environment 1.5
Additional Supported
Items
[AIX]
Items
[AIX]
IBM:
WebSphere Application Server 6.1 (32-bit version)
IBM Java Runtime Environment 1.5
WebSphere Application Server 6.1 (32-bit version)
IBM Java Runtime Environment 1.5
Unified CVP VXML Server machines require SNMP (Simple Network Management
Protocol).
Protocol).
Restriction
Although supported third-party virus scan software can be enabled on the VXML Server, full
fixed disk virus scans should take place either offline while calls have been diverted to a
different system (preferred), or during a period of low call volume. Do not run a full fixed
disk scan while the VXML Server is under load.
fixed disk virus scans should take place either offline while calls have been diverted to a
different system (preferred), or during a period of low call volume. Do not run a full fixed
disk scan while the VXML Server is under load.
Additional Items
On Windows platforms, VXML Servers requires Simple Network Management Protocol and
WMI Windows Installer Provider be installed.
WMI Windows Installer Provider be installed.
Unified CVP Reporting Server (Optional)
Category
Requirements
Cisco Media
Convergence
Servers (MCS)
Convergence
Servers (MCS)
MCS-7845-I3-CCE2
MCS-7845-H2-CCE2/CCE3/CCE4
MCS-7845-I2-CCE2/CCE3/CCE4
Note: The MCS hardware is recommended. However, equivalent or faster Intel processor
based servers from HP, IBM, and Dell are also supported.
Minimum Required
Hardware (Lab
System Only)
Hardware (Lab
System Only)
Intel 2 x 3.4 GHz Xeon (model 5070) or 2 x 2.33 GHz Xeon dual-core (model 5140) or
greater Intel "Xeon" class processors
4096+ MB RAM
200+ GB usable disk space
Internal DVD-ROM drive
1 x 100/1000 Ethernet ports