Cisco Cisco Email Security Appliance X1050 Guía Del Usuario
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Cisco IronPort AsyncOS 7.1 for Email Daily Management Guide
OL-22160-02
Chapter 8 Common Administrative Tasks
Support Commands
Packet Capture
Sometimes when you contact IronPort Customer Support with an issue, you may
be asked to provide insight into the network activity going into and out of the
Email Security appliance. The appliance provides the ability to intercept and
display TCP/IP and other packets being transmitted or received over the network
to which the appliance is attached.
be asked to provide insight into the network activity going into and out of the
Email Security appliance. The appliance provides the ability to intercept and
display TCP/IP and other packets being transmitted or received over the network
to which the appliance is attached.
You might want to run a packet capture to debug the network setup and to discover
what network traffic is reaching the appliance or leaving the appliance.
what network traffic is reaching the appliance or leaving the appliance.
The appliance saves the captured packet activity to a file and stores the file locally.
You can configure the maximum packet capture file size, how long to run the
packet capture, and on which network interface to run the capture. You can also
use a filter to limit the packet capture to traffic through a specific port or traffic
from a specific client or server IP address.
You can configure the maximum packet capture file size, how long to run the
packet capture, and on which network interface to run the capture. You can also
use a filter to limit the packet capture to traffic through a specific port or traffic
from a specific client or server IP address.
The Support and Help > Packet Capture page in the GUI displays the list of
complete packet capture files stored on the hard drive. When a packet capture is
running, the Packet Capture page shows the status of the capture in progress by
showing the current statistics, such as file size and time elapsed.
complete packet capture files stored on the hard drive. When a packet capture is
running, the Packet Capture page shows the status of the capture in progress by
showing the current statistics, such as file size and time elapsed.
You can download a packet capture file using the Download File button and
forward it in an email to IronPort Customer Support for debugging and
troubleshooting purposes. You can also delete a packet capture file by selecting
one or more files and clicking Delete Selected Files.
forward it in an email to IronPort Customer Support for debugging and
troubleshooting purposes. You can also delete a packet capture file by selecting
one or more files and clicking Delete Selected Files.
In the CLI, use the
packetcapture
command.
shows the Packet Capture page in the GUI.