Cisco Cisco Email Security Appliance C650 Guía Del Usuario

The URL end users can use to access the spam quarantine directly is formed from the hostname of the 
machine and the settings (HTTP/S and port numbers) configured on the IP interface on which the 
quarantine has been enabled. For example,

HTTP://mail3.example.com:82

On IMAP and POP (single domain):

Enter the server name.

Enable SSL if you have configured your server to use it.

Enable “Append Domain to Unqualified Usernames” and set this to the domain of the envelope for 
users logging in.

For more information about IMAP, see the University of Washington website:

http://www.washington.edu/imap/

You can test notifications by configuring a testing mail policy in the Email Security Manager, and have 
spam quarantined for just a single user. Then, configure the Spam Quarantine notification settings: check 
the “Enable Spam Notification” checkbox and do not check “Enable End-User Quarantine Access” 
checkbox. Then only the administrator configured in the “Deliver Bounced Messages To” field is 
notified of new spam in the quarantine.

Consider recommending that end users add the From: address for the Spam Quarantine notification 
emails to the “whitelist” in their Mail application’s (Outlook, Thunderbird, etc.) Junk Mail Settings.

Users belonging to multiple email aliases or using several email addresses will receive multiple 
notifications. This is also the case for users belonging to LDAP groups receiving email. 

sam@example.com

1

mary@example.com

dev@example.com, 
qa@example.com,

pm@example.com

4

joe@example.com, 
admin@example.com

hr@example.com

3