Cisco Cisco C880 M4 Storage Subsystem
CHAPTER 6 Error Notification and Maintenance (Contents, Methods, and Procedures)
6.2 Troubleshooting
6.2 Troubleshooting
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6.2.3 Finding out about abnormal conditions
If a problem occurs in the system, use the LEDs on the front of the device, any report on the MMB Web-UI
windows, and any e-mail notification to understand the situation. E-mail notification requires settings made in
advance.
Remarks
If [Part Number] or [Serial Number] (the content or information area) in the MMB Web-UI window displays
“Read Error,” contact a field engineer or your sales representative.
Before making contact, confirm the model name and serial number shown on the label affixed to the main unit.
windows, and any e-mail notification to understand the situation. E-mail notification requires settings made in
advance.
Remarks
If [Part Number] or [Serial Number] (the content or information area) in the MMB Web-UI window displays
“Read Error,” contact a field engineer or your sales representative.
Before making contact, confirm the model name and serial number shown on the label affixed to the main unit.
LED display
The following figure shows the LEDs located on the front panel of the device. The Alarm LED indicates a
problem inside the device.
If a problem occurs inside the device, the Alarm LED goes on (orange).
The Alarm LED stays off when the device is operating normally.
problem inside the device.
If a problem occurs inside the device, the Alarm LED goes on (orange).
The Alarm LED stays off when the device is operating normally.
FIGURE 6.3 Alarm LED on the front panel of the device
As long as a problem remains inside the device, the Alarm LED is on. This indication does not change even if
multiple problems have occurred.
Note that the front panel of the device also has the MMB-Ready LED. The MMB-Ready LED stays on in
green when the device is operating normally. To start the MMB, select [System]
– [MMB] on the Web-UI
when the MMB-Ready LED is off. Select [Enable] in [Enable/Disable MMB] in the [MMB] window. Then, click
the [Apply] button.
the [Apply] button.
MMB Web-UI window
The MMB Web-UI window always displays the information area. [Status] in the information area displays the
system status. The following table lists the Normal, Warning, and Error status indicators. You can view the
details of a message about a trouble spot by clicking the displayed icon to jump to the [System Event Log]
window.
system status. The following table lists the Normal, Warning, and Error status indicators. You can view the
details of a message about a trouble spot by clicking the displayed icon to jump to the [System Event Log]
window.
TABLE 6.3 Icons indicating the system status
Status
Display color
Icon
Normal
(normal status)
(normal status)
Green
None
Warning
(warning
status)
(warning
status)
Yellow
A black! Mark in a yellow triangle
Error
(critical status)
(critical status)
Red
A white x mark in a red circle