Cisco Cisco WebEx Support Center WBS29.13 Notas de publicación
WebACD FAQs
18
WebEx Support Center Release Notes and FAQs
WebACD FAQs
Version: WBS28.4
Date: February 20, 2009
Date: February 20, 2009
This page contains answers to the most frequently-asked questions about WebACD.
For detailed instructions for using WebACD, see the WebACD Inbox and Monitor user guides on the
Getting Started
Managing Customer Session and Interactions
Managing the Queue
Managing CSRs
General Questions
Getting Started
Q: What do I need to use WebACD?