Cisco Cisco MeetingPlace IP Gateway Guía De Instalación Rápida
Troubleshooting Telephone Issues for Cisco Unified MeetingPlace
How to Resolve Problems with Call Connections
12
Step 5
Verify that the DID phone number actually matches the meeting ID of the desired meeting.
Related Topics
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module
•
module
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User Does Not Receive “Find Me” Calls for a Meeting
Problem
A user does not receive
calls for a meeting.
Possible Cause
The meeting was scheduled from Microsoft Outlook. Users are invited from the
Microsoft Outlook directory and cannot be invited by Cisco Unified MeetingPlace profile.
Therefore, Cisco Unified MeetingPlace treats everyone as a guest user. This limitation prevents the
system from automatically dialing out to users using the
Therefore, Cisco Unified MeetingPlace treats everyone as a guest user. This limitation prevents the
system from automatically dialing out to users using the
feature.
Solution
Have the user dial in to the meeting.
Related Topics
•
in the
module
•
module
User Does Not Receive “Find Me” Calls to a Non-Direct-Dial Pager
Problem
User does not receive
calls on a non-direct-dial pager.
Possible Cause
Non-direct-dial pagers are pagers do not have individual phone numbers. Instead, a
common phone number is shared by multiple pagers, each of which is identified by a unique PIN.
For details, see
For details, see
module.
In Cisco Unified MeetingPlace, the common pager phone number shared is configured in the
field in the user group. The PIN, on the other hand, is configured
in the
field in the user profile.
Problems occur when the
is modified to move a user profile from one user group to
another. The
for the new user group may not work for the
pager.
Solution
Check and correct the following settings:
•
field in the user group
•
PIN in the
field in the user profile
Related Topics
•
in the
module