Cisco Cisco WebEx Support Center WBS29.13 Guía De Administador
Chapter 11: Set Remote Access Options
126
Option
Description
screen view in its entirety.
Full screen: Specifies that a shared application or desktop appears in a full-
screen view on a support representative's or customer's screen, but that the
size of the application or desktop is not adjusted to fit the full-screen view in its
entirety.
screen view on a support representative's or customer's screen, but that the
size of the application or desktop is not adjusted to fit the full-screen view in its
entirety.
Window - scale to fit: Specifies that a shared application or desktop appears
in a window a support representative's or customer's screen, and that the size
of the application or desktop is adjusted to fit the window in its entirety.
in a window a support representative's or customer's screen, and that the size
of the application or desktop is adjusted to fit the window in its entirety.
Window: Specifies that a shared application or desktop appears in a window a
support representative's or customer's screen, but that the size of the
application or desktop is not adjusted to fit the window in its entirety.
support representative's or customer's screen, but that the size of the
application or desktop is not adjusted to fit the window in its entirety.
Color
Specifies the color setting for a shared application or desktop that appears on a
support representative's or customer's screen. For example, if a customer is
sharing an application, this option determines the color setting that affects the
appearance of the shared application in the viewer or the support
representative's screen.
support representative's or customer's screen. For example, if a customer is
sharing an application, this option determines the color setting that affects the
appearance of the shared application in the viewer or the support
representative's screen.
256 colors: Specifies that a shared application or desktop appears in 256
colors in the viewer or the support representative's or customer's screen. This
option requires less bandwidth for sharing applications or desktops than the
High color option does. Thus, this option is useful if a customer is using a dial-
up connection to attend a support session.
colors in the viewer or the support representative's or customer's screen. This
option requires less bandwidth for sharing applications or desktops than the
High color option does. Thus, this option is useful if a customer is using a dial-
up connection to attend a support session.
High color (16-bit): Specifies that a shared application or desktop appears in
16-bit color in the viewer or the support representative's or customer's screen.
This option requires more bandwidth than the 256 color option, but provides
better imaging quality.
16-bit color in the viewer or the support representative's or customer's screen.
This option requires more bandwidth than the 256 color option, but provides
better imaging quality.
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