Cisco Cisco Unified Contact Center Enterprise 8.5(1) Guía Para Resolver Problemas

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Troubleshooting Guide for Cisco Unified Contact Center Management Portal Release 8.0(1) 
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R 
Replicated folder 
Deleting from......................................... 10 
Replication......................................4, 13 
Extended outage............................... 13, 15 
Re-synchronizing ................................... 15 
Switching off SQL replication............... 10 
Replication.xml...................................12 
Reports 
Audit trails ............................................... 6 
Missing data........................................... 20 
Missing reports ...................................... 20 
Object reference not set to an instance of 
an object ........................................... 20 
Unable to print ....................................... 20 
Resources 
Deleted ................................................... 17 
Duplicate .......................................... 14, 17 
Importing to tenant folder...................... 16 
Missing................................................... 17 
Related ................................................... 18 
Staying in Pending Active ..................... 17 
Unable to provision................................ 17 
Uploading............................................... 18 
S 
Services ................................................4 
.NET Runtime Optimization Service ...... 4 
ASP.NET State Service ........................... 2 
COM+ Event System............................... 4 
HTTP SSL................................................ 4 
IIS Admin Service ................................... 4 
Management Portal Application Search 
Services .............................................. 2 
Management Portal Application Server .. 2 
Management Portal Data Import Server. 2, 
Management Portal Replication Publisher
............................................................ 2 
Management Portal Replication 
Subscriber....................................... 2, 8 
Report Server ........................................... 2 
SQL Server (MSSQLSERVER ............... 4 
SQL Server Agent (MSSQLSERVER)... 2 
World Wide Web Publishing Service ..... 4 
Skillgroup .....................................17, 18 
Snapshot .............................................15 
SQL Profiler .........................................5 
SQL Server ...........................................4 
SQL Server is unavailable or does not 
exist..................................................... 5 
Transactions ............................................. 5 
State table........................................... 11 
Recovering .............................................11 
Supervisor User 
Missing menu options ............................19 
T 
TB_DIM_AGENT ............................... 8 
Telephone 
Button templates ....................................19 
Error .......................................................19 
Not ringing .............................................16 
Sharing lines...........................................19 
Tide mark ........................................... 10 
Update ....................................................11 
T-Log .................. See Logs: Transaction 
ToReplicate folder 
Accumulating data ................................... 9 
Deleting from ........................................... 9 
Replicastion monitoring.........................13 
TS_IMP_DIRECTORY_STATUS ...... 8 
U 
Uploading resources........................... 18 
User 
Network Service....................................... 2 
sql_agent_user.......................................... 2 
V 
Violation of UNIQUE KEY constraint
...................................................... 14 
W 
web.config............................................ 6 
Y 
You do not have permission to create 
this object. It should be created by 
the Application that owns the media 
type on which you are attempting to 
create this object............................ 17