Cisco Cisco StadiumVision Mobile Reporter Manual De Mantenimiento
Owner
Issue experienced in the field
Event Day
Operator (EDO)
Delay in accessing the Cisco StadiumVision Director Control Panel
/ Management Dashboard
Troubleshooting / Solution
•
Check the CPU usage with the total of all CPU resources available on the PC or
MAC laptop where the browser used to access Cisco StadiumVision Director is
running.
•
If the CPU is running out of resource, then close any other applications that might
be heavy consumers on the laptop.
•
Close the browser and reopen it again to see if performance improvements are
seen in the Control Panel and Management Dashboard.
Escalation
If the issue still exists, use the System State Reports tool to obtain a Java Heap Dump
report on the server. Then, restart the Cisco StadiumVision Director services. Contact
Cisco Technical Support and provide the report.
Troubleshooting System Resource
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